Kathleen M.
I am very pleased
I was leary of using ask an expert, but my problem was solved. thank you
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Kathleen M.
I was leary of using ask an expert, but my problem was solved. thank you
askanexpertonline.com C.
Why the charge?
Response from Askanexpertonline.comSep 1, 2025
Hello, Thank you for bringing this to our attention. We understand the importance of having clear information, and we’d like to help clarify things for you. When a customer posts a question on our platform, access to the service is available exclusively through our membership program. To proceed, enrollment in a monthly membership is required. This membership is set to bill automatically to provide uninterrupted access to our services. During the sign-up process, you would have encountered a message similar to the following: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. There is no obligation whatsoever, and the membership can be canceled at any time. We hope this helps to clear up any confusion you may have had regarding your charge. Please let me know if you need further assistance. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
Cecilia
The tech was patient and walked me through the things I needed to check. He also explained that if after I checked all of these places and continued to get the AF code that I would need to get a tech to come in and replace the interior fan in the unit.
dan
Paid $5 and got a call. Was on hold for about 5 minutes and then phone was dead.
Response from Askanexpertonline.comAug 31, 2025
Hello Dan, We apologize for the long hold time you experienced. I’ve checked your question page and can see that an answer is currently waiting for you. Please log back into your app or visit the JustAnswer website to view the response. If you still need further assistance, feel free to reach out. Best regards, Angela, JA Customer Care [email protected] 800-805-5962
Karla
Dino was very thorough. The most hopeful thing he did was send me a picture of what it would look like if I was doing it right. I ended up doing it after installing the bracket to the end bottom of the doorframe. Dino explained that it unscrewed with forceful twisting but I could bit get it to work the way he recommended. I needed leverage and the freezer frame securely held it in place while I applied enough pressure to unscrew the post.
Larry M.
Sejal spent around 2 hours with me trying to straighten my problem out. She gave me all the information I should need to complete my repair. She is a superstar and a credit to you organization.
LAR
simple and seamless. Basically, no effort on my part and very little time.
Rebecca
The tech was very polite and tried to be helpful. He helped me get to a utube and followed along with it. Unfortunately it didn't work and the door on my microwave is still stuck. He said it would probably need to go back to the store and exchanged. He gave my Target's number.
Response from Askanexpertonline.comAug 31, 2025
Hello Rebecca, Thank you for sharing your experience with us. I’m glad to hear the technician was polite and did his best to assist you, though I’m sorry the issue with your microwave door remains unresolved. Since it may require an exchange, I appreciate you contacting Target directly, and I hope they’ll be able to resolve this for you quickly. If there’s anything specific we can do to enhance your experience, please feel free to let us know. Your satisfaction is very important to us, and we are committed to providing you with the best possible service. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962