VeryAngry
Charged $53 for a monthly subscription!!
I was directed from Mint Mobile. When I signed up, you said there would be a five dollar refundable charge. My Apple Pay was charged $53.!!!
Response from Askanexpertonline.comSep 1, 2025
Hello, Thank you for contacting JustAnswer. I’m sorry for any confusion, but you have reached JustAnswer, a paid online question-and-answer service. We are not affiliated with any other company, like Mint Mobile. We do advertise on search engines like Google, and it is possible that one of our advertisements came up when you were searching the web for an answer to your question. We do not claim to be free in any of our advertisements, on the site, or affiliated with any other company. You will need to contact them directly for further assistance. I understand any confusion and how frustrating it can be to see a charge you weren’t expecting. I’d be happy to clarify this for you. When you enrolled, you agreed to a one-time join fee of $5 and a recurring monthly membership fee of $48, which covers your first question and any additional questions during your membership. Since your payment was processed through Apple Pay, these charges were combined into a single transaction. I understand your concerns regarding the charges. I can confirm that your membership was canceled on Aug 31, 2025, and the charge has already been reversed. No further recurring charges will apply. We hope our service meets your expectations. At JustAnswer, we continually strive to improve. If there’s anything more we could do to enhance your satisfaction or address any unmet needs, we would greatly appreciate your feedback Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962