askanexpertonline.com C.
Austin was great
Austin was great
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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askanexpertonline.com C.
Austin was great
askanexpertonline.com C.
Easy to talk too and assisted on what to do ne5
askanexpertonline.com C.
Went smoothly. Good instructions.
Andy
He assessed the situation accurately and gave clear direction on how best to proceed.
RogerFrederick
I think you all rob people. I never even posted a question but 48 dollars was charged to my bank account anyway. As soon as I saw it was just answer I clicked off of it because I had a previous bad experience with you Now I am told that my money can't be refunded. Why is that I never even participated in the transaction.
Response from Askanexpertonline.comSep 8, 2025
Hello Roger, Thank you for reaching out to JustAnswer and sharing your feedback. I’m sorry to hear about your concerns, and I appreciate the opportunity to clarify how our service works. JustAnswer is a customer-paid Q&A platform designed to save you time and money by providing 24/7 access to over 12,000 verified Experts across more than 150 categories. Our Experts undergo a thorough verification process, including credential checks and exams, to ensure they deliver accurate and reliable advice. Regarding payments, when you submit a question, you agree to a membership that includes a one-time $5 join fee and a recurring monthly fee of $48. This membership covers your initial question and any follow-ups during the active subscription period, giving you ongoing access to expert assistance. Your membership was canceled on Sept 8, 2025, and the charge has already been voided, no further charges will be applied. Please don’t hesitate to reach out. We’re here to help. Best regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
Rod
It was easy to do, although I am not always happy with doing things on an online chat. This worked well!
felix I.
I needed legal advice and I got it. From someone who is knowledgeable on the subject matter.
Ruth S.
Matt was a big help in showing me where I needed to look to find the replacement piece for my dishwasher issue.