Askanexpertonline.com Reviews | Read Customer Reviews of askanexpertonline.com

Askanexpertonline.com Reviews | Read Customer Reviews of askanexpertonline.com

Askanexpertonline.com reviews

7,256 approved reviews, newest moderated first

Ron
Sep 12, 2025
Appreciated the quick response from an…
Appreciated the quick response from an expert. Hopefully it resolves the problem. Thanks!
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Mary R.
Sep 12, 2025
Very helpful technician who tried very…
Very helpful technician who tried very hard to accommodate my hearing loss.
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Rebecca R.
Sep 12, 2025
Philip the technician was most patient and most helpful
What made my experience great was the technician's expertise,attention to detail,patience and willingness to help resolve the issue.
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Bradley J.
Sep 12, 2025
Was locked out of MacBook and now have…
Was locked out of MacBook and now have access to the macbook
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askanexpertonline.com C.
Sep 12, 2025
The answer was to replace my Roku…
The answer was to replace my Roku remote which my be correct, I don’t know yet, but I was charged $53 without my approval. I was told it would cost $5. Let’s please negotiate about that price. In the meantime I will tell my credit card company to stop the payment.
Response from Askanexpertonline.comSep 13, 2025
Hello, Thank you for letting us know. We understand how important it is to have everything clearly explained, and we're here to assist you. When you submitted your question, you were enrolled in our monthly membership program. This setup ensures continuous service with automatic billing. During the sign-up, you would have seen a message like this: https://app.screencast.com/GN16AWSlNlqVm?tab=Details *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. Furthermore, your payment is showing as "reversed" on our end. This means we were able to cancel the transaction before the funds left your account. When this happens, the charge will just disappear from the account because it was never finalized. Please let me know if there is anything else I may assist you with. Regards, Bella JustAnswer Customer Care [email protected] or 800-805-5962
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SANDRAJANE W.
Sep 12, 2025
He helped me resolve my technical issue
I was confused as to how to fix the issue. He assured me it worked.
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Susan M.
Sep 12, 2025
Anthony understands courtesy and customer service. He should be your model for future hires.
Anthony was very patient and helpful but nothing worked. I need a person to come in and fix it. It doesn't matter what it costs. I think I erred in buying a Samsung and just need to go back and buy a Sony like I have always had. This may just be a defective TV because Anthony walked me through everything and even sent me step by step directions. This is not his fault. He could not have been more gracious or helpful.
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askanexpertonline.com C.
Sep 12, 2025
very helpfull and patient with me.
very helpfull and patient with me. nothing was a problem to him tjankyou agaim HUGH
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