Nancy R.
I wasn't expecting to be charged…
I wasn't expecting to be charged through Consumer Cellular, but otherwise, service was good.
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Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Nancy R.
I wasn't expecting to be charged through Consumer Cellular, but otherwise, service was good.
Paul H.
Matthew Morrison is a real assets to your company. He answered my questions and helped me understand the problem I was experiencing.
askanexpertonline.com C.
Very helpful
alissa
Matt was very clear and honest about the easiest do it yourself solution. I was pleased to tell my husband " I know what we have to do!!" :)
Carol A.
Update. This was my error. Please ignore this review. I was online with this app, asked my question, but after 30 min. of waiting for an answer,I got out of their website, and I phoned Appletv, and got my answer. I never did talk to a person, and I never did give out my credit card information. I wasn't even asked for my credit card info. The next day, today, I see an $8.00 charge on my credit card, plus a $69.00 charge. What the heck??!! This is robbery!!!!
Response from Askanexpertonline.comSep 25, 2025
Hello Carol, We understand your concern, and we are happy to look into this. We will contact you privately for more details. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
askanexpertonline.com C.
What a hoax! This guy didn't know anything! Told me to order a new Samsung remote from Amazon. Geesch! I am unsubscribing immediately to your service!
Response from Askanexpertonline.comSep 25, 2025
Hello, Thank you for reaching out. I understand you experienced this with JustAnswer. I'm sorry you didn't get a satisfying answer. When a customer receives an unhelpful response, we suggest replying to the Expert and explaining why it wasn't helpful. The Expert will try to improve the answer, but if you're still not happy, you can ask the Expert to opt out and allow other Experts to respond. As requested, I’ve gone ahead and disabled the membership feature on your account. If there’s anything else I can help you with, just let me know. Best regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
askanexpertonline.com C.
A very patient polite person.
Terry
My question was answered.