Askanexpertonline.comReviews of askanexpertonline.com

Response from Askanexpertonline.comDec 2, 2025

Hi Michael, Thank you for reaching out to JustAnswer. I apologize for any confusion. You have contacted JustAnswer, a paid online question-and-answer service. We are not affiliated with any other company like Sony. We do advertise on search engines such as Google, and it’s possible that one of our ads appeared when you were searching for answers online. We do not claim to be free in any of our ads, on the site, or with any other company. Please contact them directly for further assistance. After reviewing your account, I see you agreed to a monthly membership with the following charges: a one-time join fee of $5 and a monthly membership fee of $48. This includes your first question and any additional questions during your membership. These terms are detailed on the Offer Details page, which explains the subscription and automatic charges. I understand you no longer wish to continue your membership. I’ve canceled it, so you won’t see any further charges. We’ve also issued 3 refunds for your payments. If there’s anything more we can do to improve your experience or address any unmet needs, we would appreciate your feedback. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962