Jules
Recommend
Things went very well.
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Askanexpertonline.com (askanexpertonline.com) has 7,256 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jules
Things went very well.
Reathea W.
Richard made an uncomfortable situation very comfortable!! He was kind, helpful, took his time and made a good recommendation that I followed. The problem was fixed today! He made my experience positive!!
John R.
Excellent technician. Patient. Very clear in his instructions. He asked relevant questions and responded eith solud next steps.
Mary F.
I paid $65.00 to have the technician tell me he can’t help me but to call Dish Network directly. After talking with them my question was answered. Pretty expensive for no help.
Response from Askanexpertonline.comJan 6, 2026
Hello Mary, Thank you for your review. Our records indicate that you've used our service before. When you returned recently, you saw a "Welcome Back" message along with pricing details for posting a new question. This did not include the "join fee" as it was already paid when you first signed up. Our monthly membership provides unlimited questions across 100+ categories for 30 days, with the flexibility to cancel anytime. If you'd prefer, you can switch to a pay-per-question option instead of continuing with the membership. Your membership has been deactivated, so no further recurring charges will occur. If you need any more assistance, please don’t hesitate to reach out. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
askanexpertonline.com C.
Very knowledgeable technician
Terri H.
Brian the tech support I talked to was great. I appreciated his insight and technical expertise.
Roland P.
Kevin was patient and helpful
Margo
Agent VERY patient and worked with me throughout did not give up where two agents from Kindle could not solve my problem Ive been working with this problem for two weeks