Askanexpertonline.comReviews of askanexpertonline.com

Helpful in trying to get my issues taken care of

Electronics man told me to do something I wouldn't have done, on my own, and it worked. A very simple solution to a very frustrating problem that didn't have to be frustrating if I'd known what to do. I am feeling much better, now. Thank you, very much.

Everything I needed was taken care of, with patience and full support.

Understood my issue and gave me good advice that fixed my problem

Fast easy to understand . Technician very knowledgeable & kind . Highly recommend

Was able to answer all of my questions and help me to understand

The expert was very helpful, but this is a review of the company itself, askanexpertonline.com. This company is extremely dishonest and scammed me. I was online chatting with a representative from Broan-Nutone, a company that makes appliances. They offered me the opportunity to talk with an expert. I was sent a link and told on the Broan chat that there would be a one-time $5 fee. I entered my cc info and proceeded to have a text exchange with a very helpful person who was my “expert.” All good. Except that without my permission, I was signed up for a membership in askanexpertonline.com for $65/month, and my card was charged $70! I was not even notified that I’d been charged, and only found out by looking at my cc account online after reading reviews of the company. I quickly canceled my membership (within minutes of using the service) but the charge was not removed. I agreed to a $5 charge but feel that I was scammed out of the other $65. A reputable company like Broan should not be connecting customers to these thieves. I feel for the professional contractors and others who work for them answering questions. The man who helped me deserved the highest rating but I had to downgrade my rating because of the company’s dishonesty.

Brian was very helpful