askadoctor.help C.
Review of case
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Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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askadoctor.help C.
Quick response
askadoctor.help C.
It was great
Mark Lemons L.
Very informative and professional. What a great service!! Thank you!
Consumer
WARNING! AskADoctor . Com deceives you into signing up for a subscription, pretending it’s a one-time service. I was initially happy to pay $50 for a consultation to resolve an issue with my fridge. However, to my dismay, they started withdrawing $50 from my account every month. When I attempted to cancel the subscription, the “doctors assistant” in the chat instructed me to fill out a form with all my bank details while she connected me to someone to cancel. It’s clearly stated in bold that there will only be a one-time $5 charge for this process. However, they prevent me from returning to the chat and instead keep me stuck on the bank information screen. Then, I noticed the small print, which explicitly stated that this would initiate another bank detail page subscription with a monthly fee of $48.99. (It was something close to this but it won’t allow me to go back and took). Once she sent me to that page, I couldn’t go back to the chat or their website to resolve this issue. It just stays frozen on that page. It’s as if they’re deliberately keeping me on this page, trying to collect my bank details. I wouldn’t be surprised if someone did this just to go back to their chat. This practice seems highly suspicious and potentially fraudulent. I strongly advise against using AskADoctor . com. I believe they may be collaborating with JustAsk, as I had used JustAsk before and didn’t recall ever using AskADoctor. Their tactics are truly deceptive and should be avoided
Response from AskadoctorJul 31, 2026
Hello, I understand your concern. We’ve requested more info through Trustpilot. Please reply there so we can investigate further. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962
Kathleen
Friendly and helped me I am very grateful
askadoctor.help C.
i felt that the dr asked good questions and had reasonable answers/solution
Brian
doctor took time and gave advice I had not received elsewhere
DDM
This relates to support for my Nokia 7.2 phone, which required a substantial and detailed reset. Satheeshkumar was patient, thorough and knowledgeable - easily one of my most satisfactory on-line support experiences.