D.Smith
Very easy to get a quick answer and…
Very easy to get a quick answer and guidance to what I need to do to resolve my issue. Very friendly and informative.
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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D.Smith
Very easy to get a quick answer and guidance to what I need to do to resolve my issue. Very friendly and informative.
Donald Y.
All questions answered.
TODD
I used this service once a little over a month ago, I guess. It was supposed to have just been 1 dollar. When I looked at my cc statements, I noticed 2 charges for 46 dollars each. I had no idea that they signed me up for a membership. This is extremely deceptive and should be against the law. I never received anything stating that i was signing up for a membership. Now I'm out 92 dollars and it would have been cheaper to just go to the actual doctor. Not much more I can say other than live and learn and never use this service again.
Response from AskadoctorOct 15, 2024
Hello Todd, We'd like to look into your account. Please keep an eye out for our private message to gather more information. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962
JANET
I felt very reassured about moving forward with the recommendations and was reassured in the expertise this Dr. had... Most helpful
Erik K.
They charged me with $2 CAD, which I dont mind, but they charged me 66 dollars after asking a question that was not made transparent that I have to pay for a membership I didn't ask for. No receipt, no nothing. Talked to Galiera customer service and said I was not eligible for a refund. I am broke and do not appreciate this lack of transparency. Use this service at your peril.
Response from AskadoctorOct 13, 2024
Hello, Thank you for sharing your review of your JustAnswer experience via TrustPilot. We want to address your concerns. Please keep an eye out for our email to gather more information. Kind regards, Violet JustAnswer Customer Care [email protected]
askadoctor.help C.
Graet doctor very helpful and explanitory
Susan
Horrible! I paid the $5 to ask the "expert" and as soon as they reached out, I was immediately charged another $46. DO NOT DO THIS!
Response from AskadoctorOct 13, 2024
Hello, Thank you for sharing your review of your JustAnswer experience via TrustPilot. We're always committed to doing what's right, so we've reached out privately to investigate further. Kind regards, Violet JustAnswer Customer Care [email protected]
Carla J.
Advise was fine, but I was charged $46 after it was disclosed that the charge would be $5. Very deceptive!!
Response from AskadoctorOct 12, 2024
Hello Carla, We apologize for your experience with the service. If you need us to take any action or have any questions about our service, don’t hesitate to reach out to us, and we’ll be happy to assist. Regards, Vanessa JustAnswer Customer Care [email protected] or 1-800-805-5962