AskadoctorReviews of askadoctor.help

Response from AskadoctorFeb 12, 2025

Hello Lucy, Thank you for sharing your review of your JustAnswer experience via TrustPilot. I'm sorry that you did not receive a satisfactory answer to your question. When a customer doesn't receive a helpful answer we encourage them to respond to the Expert and tell them why the answer wasn't helpful. This will accomplish two things: 1) the Expert will work on a better answer, but if the answer is still not satisfactory, you can ask the Expert to opt out of the question and open it to other Experts and 2) other Experts will be aware that you are still waiting for a helpful answer and they may respond on the page. You always have the choice of which answer to give a positive rating to and if you do not get a satisfactory answer, you do not have to give a positive rating at all. Remember there is no cost for follow up questions as long as they are posted in the same thread. Please use the reply link when responding to your Expert and only leave a positive rating when you are satisfied with your answer. Here is the link to the question you have asked: https://www.justanswer.com/medical/r9o7i-flu-symptoms-saturday-morning-not-getting.html Please let me know if you need further assistance. Kind regards, Violet JustAnswer Customer Care [email protected] or 1-800-986-5038