Theresa Butoric C.
I was promised a report back of Dr in…
I was promised a report back of Dr in my area. As of yet nothing. Hopefully soon
Response from AskadoctorSep 8, 2026
Good day Theresa, I understand you were expecting a report identifying doctors in your area, and that it hasn't reached you yet. I want to make sure you have both a clear resolution and a way to get that information. I've located your account and processed a refund of $70, and your membership is cancelled, so nothing further will be billed. The refund will reach you within 3 to 5 business days. If the referral information would still be useful to you, I can arrange for another Expert to reach out directly with options near you, at no cost and without restarting the membership. Just let me know and I'll set that up. I hope you're able to connect with the right doctor soon. Regards, Aiah, JustAnswer Customer Care [email protected] or 1-800-805-5962