Cindy S.
Over the last 2 months you have taken 2…
Over the last 2 months you have taken 2 payments of $66.00 dollars for a membership I didn't sign up for. Initially it was a $2.00 1 off payment. Now a payment was taken out in February and another last week. My bank will not refund me. I hope that you will cancel whatever membership you signed me up for and return my money. That's fraud.
Response from AskadoctorJun 20, 2025
Hello Cindy, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962



