Shirl
Dr DO LITTLE, VERY LITTLE, MATTER OF FACT, AS LITTLE AS POSSIBLE
Dr. spent 5 seconds or less on line… for a simple UTI… and immediately refers me to an urgent care…. Hoping they don’t bill me $100 for this… and it is ridiculous the way this was handled.
Response from AskadoctorJun 28, 2025
Hello Shirl, We're sorry for any confusion regarding the services we provide on JustAnswer. Please note that we do not issue prescriptions on the site, as those require an in-person consultation with a licensed medical professional. That said, we’ve issued a refund for your payment as a courtesy. Please allow 3–5 business days for it to reflect on your account. Let us know if you have any other questions or concerns. Best regards, Angela, JA Customer Care [email protected] 800-805-5962



