Liz & Art W.
Don't seek help here
I have seldom had a more frustrating experience. The advice I received was unhelpful and from the chat thread I was led to believe there would be a one time $5.00 fee. I was actually charged $46.00 only to find out that was the first months charge for a monthly membership. I cannot recommend this service to anyone.
Response from AskadoctorJul 5, 2025
Hello, Thank you for contacting JustAnswer. We're sorry for any inconvenience. It looks like you accepted an offer to try our membership program when you posted your question on the site. The membership bills automatically to avoid disruptions in service. I have opted you out of the membership. As a courtesy, we have processed a cancelation of your charges. The funds are made available to your bank the following business day and will appear on your next billing statement. I assure you that moving forward you will not see any recurring membership charges. If I can be of further assistance, please let me know. Best regards, Angela, JA Customer Care [email protected] 800-805-5962