AskadoctorReviews of askadoctor.help

Response from AskadoctorJul 28, 2025

Hello, Thank you for reaching out. I understand how this may have confused you, and I appreciate you bringing it to our attention. Upon reviewing your account, I can confirm that you enrolled in a monthly membership, which included a one-time join fee of CA$8 and a recurring monthly fee of CA$69. This membership covers your initial question and any follow-ups during the active subscription. These terms are clearly outlined on our Offer Details page and are presented on the payment screen before enrollment. All customers must review and accept these terms before proceeding. I understand your concerns regarding the charges. Records show that you accepted the membership offer when you submitted your Immigration Law question. For your reference, here’s a sample of how the membership and pricing details are displayed during the sign-up process: https://ww2-secure.justanswer.com/static/Touchpoint/ImagesforCS/COM%20CC%20PRICE%20SAMPLE.png Your membership was canceled on July 27, 2025, and no further charges will be made. A refund for your payment has also been processed. Please don’t hesitate to reach out if you have any other questions or need further help. Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962