askadoctor.help C.
Was told I could get refund
Was told I could get refund, I thought I was being charged $8, but $86 was charged. I an in Canada and this site is no useful to me, I selected in when in pain and not fully understanding what i was doing. I would like a refund for the entire $86 please
Response from AskadoctorOct 2, 2025
Hello, Thank you for reaching out. We understand how important it is to have clear information, and we want to help clarify things for you. When you posted your question on our platform, you enrolled in our monthly membership program. This membership is designed to bill automatically to ensure uninterrupted service. During the sign-up process, you would have seen a message similar to this: https://app.screencast.com/GN16AWSlNlqVm?tab=Details *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. I’ve processed a refund for the membership charge and confirmed that your membership has been canceled. We're here to assist you if you have any questions or need further assistance. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962