Leslie R.
I was able to get the answer I needed…
I was able to get the answer I needed from home.
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Leslie R.
I was able to get the answer I needed from home.
Santiago
The Doctor knew all the questions to ask. I still have a couple more factoidsl
Annie K.
The fact that they listen to ur problems and don't judge you...it's just nice to be able to txt a doctor & get an answer right away
customer
I was contacted by the specialist, Dr. Basu, very quickly. He clarified my concerns and the treatment to be followed. He was very patient with me and my many questions. Heartfelt thanks!
askadoctor.help C.
I consented to pay a five dollar fee and a $65 fee was charged to my credit card. I would like to know how to address that.
Susanna T.
I thank you so much. I will use your service again.
Amy S.
The doctor was very knowledgeable
Eric
When we called to obtain advice, we did not realize that we were agreeing to a recurring membership charge of $55 each month! Efforts to obtain a refund for the month we didn't use the service have been fruitless. We called three different numbers hoping to talk to a service rep, but all we got was a recording that our membership was cancelled.
Response from AskadoctorOct 13, 2025
Hello Eric, Thank you for letting us know. We understand how important it is to have everything clearly explained, and we're here to assist you. When you submitted your question, you were enrolled in our monthly membership program. This setup ensures continuous service with automatic billing. During the sign-up, you would have seen a message like this: https://app.screencast.com/GN16AWSlNlqVm?tab=Details *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. We’ve issued a refund for the two (2) membership charges on 10/13/2025 and have confirmed that your membership is turned off. If you have any questions or concerns, we're happy to help. Best regards, Bella JustAnswer Customer Care [email protected] or 800-805-5962