Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor reviews

5,295 approved reviews, newest moderated first

Pre holiday O.
Nov 21, 2025
Good doctor, good man, good plan
1. Knowledge 2. Emotional intelligence 3. Teaching manner
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A S.
Nov 21, 2025
They are in constant contact and very helpful and friendly.
They were prompt, pleasant and in constant contact so that you weren't waiting wondering what was going on. The Dr. Was extremely knowledgeable and patient and made sure that I heard and received the info. as we had a bad connection. I have saved the info. and have a little bit of hope now.
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Joseph
Nov 21, 2025
I used this company on 11/17/2025 for…
I used this company on 11/17/2025 for assistance with my wife who was sick. I signed a credit card authorization. It was NOT prominently displayed that I was joining their organization and would be charged monthly fees. The website does NOT have a link to my account to initiate cancellation. The "chat-bot" keeps directing me to another credit card authorization for another fee to speak with another doctor, which I do NOT need. In my judgment, this is an UNFAIR business practice, and this company should be avoided.
Response from AskadoctorNov 21, 2025
Hello Joseph, Thank you for reaching out. We understand how important it is to have everything clearly explained, and we're here to assist you. When you submitted your question, you were enrolled in our monthly membership program. This setup ensures continuous service with automatic billing. During the sign-up, you would have seen a message like this: https://app.screencast.com/GN16AWSlNlqVm?tab=Details *Disclaimer: The attached screenshot is an example only of what your payment page outlined when completing your payment transaction and is not a representation of your personal transaction. I’ve issued a refund for the membership charge and have confirmed that your membership is now turned off. If you have any questions or concerns, we're happy to help. Regards, Bella JustAnswer Customer Care [email protected] or 1-800-805-5962
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Angela W.
Nov 21, 2025
Be aware of the recurring monthly fees
Be aware of the recurring monthly fees! If you are having a medical emergency and think that it is just $8 to talk to a doctor it is not. You will be charged an additional $78 for membership and then it is recurring until you cancel
Response from AskadoctorNov 21, 2025
Hello Angela, We're sorry to hear you’ve run into this issue. We’ve sent a formal request for more info via Trustpilot. please respond there so we can help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
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Derek M.
Nov 21, 2025
Scam
Hi, This is a scam. They tried to take €40 from my account 2 weeks ago and yet again today they tried to take €40 from my account without my permission. Do not under any circumstances give them your account details
Response from AskadoctorNov 21, 2025
Hello Derek, Thank you for your feedback. We’ve asked for more information through Trustpilot. please respond to the request so we can look into this securely. Best, Julie, JustAnswer Customer Care [email protected] 4408081680054 http://www.justanswer.co.uk/help/
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Lydia A.
Nov 21, 2025
Great service
Dr Li got right down to it and provided what we needed
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askadoctor.help C.
Nov 21, 2025
Quick complete response
Quick complete response
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Elizabeth W.
Nov 20, 2025
Everything about this experience was…
Everything about this experience was outstanding. You are amazing. Thank you. I will tell others about my experience.
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