AskadoctorReviews of askadoctor.help

I contacted AskaDoctor.help in 2025-10, when my mum was experiencing health issues after just being released from the hospital.  The doctor that responded was great - no problem there.  However, i am disappointed with the lack of transparency in advising of fees. Initially the charge (on 2025-10-31) was $8 and then another $93 - i was so focused on my mum, that i did not make a big deal of a one time fee. However, i just noticed a new charge to my credit card of $93 (2025-12-01).  I did not realize i was signing up for a monthly subscription, as it is not clearly stated on their main page which instead emphasizes the chat box to get you engaged. No text or email was received to welcome me to the program nor indicating that I was charged any amount - I found out when I reviewed my credit card statement. They need to be more transparent and advise that you are joining a membership with a monthly fee of $$.  For a worthy service - disappointed that the site is not forth-coming.

I was so anxious and the dentist I spoke to addressed my concerns and that was all I really needed. Thanks so much.

Straight forward answer.

Doctor, she was so nice and she answered all my questions

I used the service once and spoke with a radiation oncologist. Not the specialty I was hoping for. It wasn’t even a cancer question. I understand the charge for that phone call but subsequently received a charge the following month for a membership I did not sign up for. Do yourself a favor and don’t use this service. You’re better off leaving a message with your own doctor to get answers to your questions.

Good questions calmly and intelligently asked with a good result at the end.(My wife recovered)

I had noticed some new information on a CT Scan result that wasn't there last July. I was concerned and a little frightened, so I looked to Google to help me interpret the findings. After some frustrating searching, I happened on Askadoctor. The intake person was very thorough with their screening questions. The Doctor I spoke to was very calming and gave me the information I needed in a quiet, bite- sized manner. He didn't drown me in medical jargon nor did me treat me like I'm a flaming idiot. I truly appreciated his expertise and advice,, I knew I could trust whatever he said to do.

Doctor’s assitance