Rodney S.
The doctor listened to my concern and…
The doctor listened to my concern and gave many potential answers!
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Rodney S.
The doctor listened to my concern and gave many potential answers!
Joseph
Simple and effective. While my issue was not particularly serious, the process of connecting with a doctor was quick and easy. I was initially hesitant about the upfront payment, but used a virtual card offered through my bank to ease my mind. The doctor was helpful and extremely professional, and I was totally satisfied with their service. Note that I chose to chat online, rather than give my phone number, so I can't really speak to the quality over the phone. I'd recommend this service to anyone with a problem that they can't find an answer to on their own.
Judy B.
I want to cancel. I don't want to pay $45.00 a month when I would only use this once. Cancel this entire thing.
Response from AskadoctorDec 27, 2025
Hi Judy, Thank you for contacting JustAnswer. We apologize for any confusion regarding your membership. JustAnswer is a members-only service, and we display the membership terms and pricing on the payment page for your review before enrollment. Upon reviewing your account, I see you agreed to a one-time join fee of $5 and a monthly membership fee of $45, covering your first question and unlimited questions while your membership is active. These details are outlined on the Offer Details page, along with authorization for monthly billing. I have canceled your membership. You will not incur further charges, and we’ve initiated the cancellation of your payment. You will see this reflected on your statement within 3–5 business days, depending on your bank’s processing time. If you have any further questions, feel free to reply to this email. Thank you, and have a wonderful day! Regards, Aiah JustAnswer Customer Care [email protected] or 1-800-805-5962
Sherry C.
The doctor listened to all my concers&told me surgery was my best option...
askadoctor.help Customer J.
I think that just her professionalism the doctor that is was settling for me so she was very helpful
Bobbi S.
The medical side went great. I asked about the charges before going forward. I was told I would owe $5 and it would be fully refunded. No one ever told me I would be charged $65. Aside from that, I found your service to be very helpful at 4 am on Christmas Eve.
Annice Towana P.
Quick response to my question and I believe absolute knowledge of my medical concerns.
askadoctor.help C.
The doctor was very prompt and helpful.