Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor Reviews | Read Customer Reviews of askadoctor.help

Askadoctor reviews

5,295 approved reviews, newest moderated first

Toby F.
Jan 15, 2026
All my questions were answered
All my questions were answered , Dr Li was very kind and patient. She was prompt in sending my RX to my Pharmacy
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Kathleen
Jan 15, 2026
The Pharmacist was able to help me
The pharmacist was able to help me. He asked many questions about medications, supplements, age, and activity level and PT.
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Cheryl S.
Jan 15, 2026
My experience was professional and very…
My experience was professional and very time efficient. Unfortunately I did not receive a referral that was needed for my grandson but being in the medical profession myself for 30 years I understand that. Thank you
Response from AskadoctorJan 15, 2026
Hello Cheryl, Thank you for taking the time to post a review on Trustpilot. It sounds like you are satisfied with your experience using the service. The 5-star rating system used by Trustpilot is defined as follows: 1 star = Bad 2 stars = Poor 3 stars = Average 4 stars = Great 5 stars = Excellent If you are happy with the service being provided, we kindly ask you to give JustAnswer a higher star rating to more accurately reflect your experience. We look forward to hearing from you and would like to do our best to earn a 5-star rating from you. Best regards, Bella JustAnswer Customer Care [email protected] or 800-805-5962
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Tim C.
Jan 15, 2026
Stay away.
Smooth and easy at first, but prescription never came through!! My wife was in bed with flu and was trying to get a script for Tamiflu. Which needs to be started quickly. Never got it.
Response from AskadoctorJan 15, 2026
Hello Tim, Thank you for reaching out. While Experts on JustAnswer are always willing to help, there are limitations on what they are able to provide to customers via the JustAnswer platform. I want you to know that the Experts are not able to offer prescription services of any kind, including prescription refills, through JustAnswer, nor can they refer you to a Doctor or Practice that will order certain medications or procedures. Our website displays the join fee and membership fee on the page where payment details are entered. I’ve gone ahead and refunded your membership fee, which also cancels your membership. You won’t see any further recurring charges. If you have any questions or concerns, we're happy to help. Best, Hazel, JustAnswer Customer Care [email protected]
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askadoctor.help C.
Jan 14, 2026
simple to use
simple to use
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Emma E H.
Jan 14, 2026
Customer friendly
Customer friendly, helpful suggestions, followed up with notes, answered questions thoughtfully.
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MELANIE M.
Jan 14, 2026
The speed of the doctor contacting me…
The speed of the doctor contacting me was speedy! However we are in Canada and I did not realize I had reached out to an American doctor. I thought the charge said $5 and I was charged $70 plus tax.
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askadoctor.help C.
Jan 14, 2026
Doctor answered question
Doctor answered question
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