AskadoctorReviews of askadoctor.help

The bad issue I had with them was that I did not realize I was signing up for a membership. And I didn't notice for a year. That may sound like I was being careless - I did not check my credit card statement until I got a year end statement, but I also never received a single email from them or any text notification of the monthly charge. I get notifications from every other place I pay for monthly (non profit donations, health insurance, etc). The ONLY email I ever got from Askadoctor, was one to join back up after I had canceled. The care I got was fine. I was trying to get some answers about an abscess on a finger and sent pictures. In the end, after many specialists could not diagnose, I can look back and say the doctor online got it wrong. We had to culture it in the end and get specific antibiotics. So just be careful using them, and not careless like I was. They refunded me for 2 months out of 14, but I had to work with their AI bots two separate times for those two refunds and could not reach a human.

This company continues to bill without authorization. I gave NOTICE over a month ago and followed up two weeks later, without a response. Now I see they billed me again!!! Not a trustworthy company, especially when no one responds!

Very helpful explained everything

They clearly listen to you. They give great advice and recommendations.

Quick and concise medical guidance. Received a quick reply to my query and was immediately connected to a doctor.

Great Doctor, very thorough

Very knowledgeable persons

Answering questions is clear and to the point with the needed checks and balances for verification of data collected.