Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
askadoctor.help
Website
askadoctor.help
Category
Public Services & Welfare
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 5% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Hello,
Thank you for contacting JustAnswer.
Premium Services, such as Phone Calls, are optional and not included in the trial or monthly membership fee. You can request a premium service using the offer found on their question page. You can tell your Expert that you could use some additional help, and they may extend a service offer that will be displayed on the question page.
If there’s anything specific we can do to improve your experience, please don't hesitate to let us know. Your satisfaction is very important to us, and we are committed to providing you with the best service possible.
Regards,
Aiah, JustAnswer Customer Care
[email protected] or 1-800-805-5962
YL
yolanda L.
The doctor help me as much as he can
The doctor help me as much as he can. He gave me a great information about my symptoms and help me to find some clinics that can help me asap
ME
Mary E P.
Dr. Li
Dr. Li asked specific, good questions of me and listened well to my answers. She took her time and I believe she cares very much for my situation. Feel better today, as I have gone back to wearing some shoes with more support. Am waiting for the supplies that she recommended to arrive in a couple days. Very important…she has given me HOPE!! I appreciate her offer to be back in touch. 🕊️
RR
Rathian_Rider
SCAM SCAM SCAM
I signed up to use this service. On the signup page I was informed of a 5$ fee. THATS ALL it tells you. There was no mention of a 80$ fee untill after the service was provided. They told me they would not refund this charge even though it was taken without permisson of any kind! Luckily I took a picture of this and will fight it through my credit card as this is rediculus and I can show that I was not notified of the 80$ charge untill it was too late. SCAM ARTISTS!
Response from AskadoctorMar 11, 2026
Hello Tylor,
Thank you for reaching out to JustAnswer and sharing your feedback. I’m sorry to hear about your concerns, and I appreciate the opportunity to clarify how our service works.
JustAnswer is a customer-paid Q&A platform designed to save you time and money by providing 24/7 access to over 12,000 verified Experts across more than 150 categories. Our Experts undergo a thorough verification process, including credential checks and exams, to ensure they deliver accurate and reliable advice.
After reviewing your account, I see you agree to a membership that includes a one-time CA$5 join fee and a recurring monthly fee of CA$80. This membership covers your initial question and any follow-ups during the active subscription period, giving you ongoing access to expert assistance.
I can confirm that your membership was canceled on March 10, 2026, and no further recurring charges will be applied. We’ve also initiated a refund for your payment.
If there’s anything more we could do to enhance your satisfaction or address any unmet needs, we would greatly appreciate your feedback.
Best regards,
Aiah, JustAnswer Customer Care
[email protected] or 1-800-805-5962
LA
Laurie
Concern about my child
Answered my question and concern with care
AH
askadoctor.help C.
Woof
Thank you so much
AH
askadoctor.help C.
I got lots of answers & relief from…
I got lots of answers & relief from being concerned about foot.
