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Askadoctor (askadoctor.help) has 5,295 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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sheree C.
Very professional. The doctor made my health concerns easy to explain. When answering question the doctor help me to stay calm while i was explaining with no judgement. I would feel comfortable using ask doctor again.
Brad
Informed on how treat symptoms without trying to sell me unnecessary drugs which I prefer. Timely response to my needs. And I feel better, thank you.
Heda Y. A.
The lady was very helpful, patient and pleasant. She did follow through the deal.
Sheila E.
Quick response and help. First time using this service.
askadoctor.help C.
I was in confusion but after getting touched with Dr. Winders. My confusion are all gone.
Bernita S.
Anwsers my questions. Very clear and knowledge information. Gave me a peace of mind.
Gwen G.
Very reassuring and helpful.
Karina D.
Most ridiculously bad experience. I spoke to chat bots the whole time. I wanted to be matched with a doctor. Described my issue to a chat bot for 15 minutes. Then, I was transferred to a lawyer (!). Once I pointed out the confusion, I was still unable to speak to a human.
Response from AskadoctorApr 13, 2026
Hello Karina, This isn’t the experience we want for you. We’ve requested more info through Trustpilot’s private channel. Please respond there so we can help. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
