Siobhan J.
Trust me don’t buy this!!
Trust me. Do not order this product. It is so painful even on the low lowest setting. I cannot use it. It’s stuck to my skin and even with pulling it would not come off. Also pregnant or nursing women do not order this product. They say they have a good return policy. It is all fake. They make you pay to ship it back to the Netherlands, which you will be paying more and shipping than the product actually cost. Unfortunate it is a waste of $60. This is my warning to consumers do not buy this product.
Response from AscilyMar 22, 2025
Hi Siobhan, We’re sorry to hear that you were unhappy with your experience. Our device is designed to be effective yet comfortable, but we understand that individual experiences may vary. We appreciate your feedback and take it seriously. Regarding our return policy, we are transparent about customers being responsible for return shipping costs, as outlined on our website. However, we strive to provide fair solutions, including partial refunds in certain cases. We have sent you an email regarding your concerns, and we’d love to work with you to find the best resolution. Please check your inbox, and feel free to reach out if you need further assistance. Best, The Ascily Team