ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
ASAP Site Services (asapsiteservices.com) has 2,877 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
asapsiteservices.com
Website
asapsiteservices.com
Category
Waste Management
Location
Columbia, Maryland
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 60% of reviews.
Latest
Most recent review: October 2026.
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They promised something and delivered another, but still charged me for the most amount. They have not returned any of my requests or a simple call...
I should have worked with a local but live and learn that there are companies out there that keep doing this...ripping off their customers
Go else where
FF
F.F.
SAVE YOURSELF! FROM GOING TO COLLECTIONS FOR NOT PAYING THEIR HIDDEN FEES! STAY AWAY!
(Negative STARS) Did not disclose any fees over the phone when ordering trash container, nor did they talk about weight restrictions, all they mentioned was not to fill container over the top. We paid their invoice and they said everything was satisfied, now they're coming up with another $200 of fees, after saying we were paid in full. We hardly filled it and did not go over the top, and now magically are past the weight limit, need to pay admin convenience fees (more like inconvenience fees), C & D fee, that they use an acronym for because you're already supposed to know what it means. These people are not transparent, so look else where or it will hit your pocket book on the back end, also potentially your credit as these people also sent us to collections for their "after paid in-full fees." They probably will make up some bologna that its all my fault for them not going over their disclosures like they should be and also charging my account without permission for fees they are charging after saying we paid in-full. Let's see what happened next. This is to save you, your hard earned money, proceed at your own risk.
NA
N/A
Awful
Awful! This service has no one to call on the phone. Only an answering service. Charging me for a sanitizer station that has never been delivered. DO NOT USE THIS SERVICE!!!! I never will again.
JT
Jose T.
Excellent service
Excelente Services.
RE
Renter
Zero Confirmation and Awful Customer…
Zero Confirmation and Awful Customer Service. This company charged the credit card immediately then could not provide confirmation. After three phone calls they confirmed via email. When I called to check on the day of the scheduled delivery, it was not there and they refused to provide a confirmation phone call. The service was so poor, I thought that perhaps the company was a scam. The people on the phone were rude and all had extremely poor phone connections making it difficult to have a conversaton. I have never had a worse experience renting.
MM
Maribeth M.
This review is for the booking only-…
This review is for the booking only- our event is a month away. The service on the phone was exceptional. I had put in an e-mail request followed by a phone call to an alternate "site services" company and was never contacted with a price. This booking took less than 15 minutes with a very knowledgeable and courteous representative. Thank you!
IM
Imad M.
Not doing what they Advertise
Not doing what they Advertise
MA
Matt
ASAP made the process very easy
ASAP made the process very easy. Everything was delivered on time and in good condition. Very competitive prices, too. Would highly recommend!