ASAP Site ServicesReviews of asapsiteservices.com

I have a note to them put it on my drive way, they didn’t put as I asked. So I got not really satisfied.

Worst place to do business with. They will take your money over and over without dropping a dumpster off. Never deal with them.

Ordered Porto Potty to remote location. Ordered on Wednesday to be delivered on Friday. Thursday I got a call that there would be a price increase. Friday comes and my crew says they never received a call from the delivery company. A toilet never showed up. MY crew doesn't tell me till late Monday. Tuesday rolls around and I still didn't receive a call from Site Services. I call and get to talking to a representative who tells me the delivery company was unwilling to drive down the forest road. That's fine but no one informed us. When I talked to ASAP customer service Jenifer was very combative when I wanted the problem resolved that day. Originally she just left me with "I put a ticket in and this is our process" without providing me an answer on if the porto will be delivered or not. I decided to cancel the whole order and go with a different company. ASAP has repeatedly done this where they charge you and then the porto never arrives. Instead of informing us they simply never call back. Well except for the price increase they always call to tell you it will cost more to not deliver a porto potty.

I rented no unit last weekend but We don’t used , I called and said if I can keep for this weekend some body said no and have too paid again for same unit $ 269 (203)4406725

I was excited about how easy it's to order or change the services online. And the service is really ASAP, meaning you'll get contacted very quickly. They call you to speed up the process, but if you're unable to pickup, they send an email. And the people on the other side react quickly to your email replies. For now I only tried the portable toilet service. The toilet was delivered just in time. The delivered item looked like new and was clean. The sanitizing service was made as promised. I will definitely use this service again.

very unhappy with my experience doing business with your company. I shopped around and found best deal with your company to dispose of clean cinderblock from a jobsite which I was quoted $516.84 (TOTAL). The representative that took my order explained that the load had to be clean concrete and that if contaminated I would be charged a different rate. I specifically told the rep that "I WILL NOT BE HELD RESPONSIBLE" if any debris gets thrown in dumpster between the time we left the site and time of pickup (rep took notes). The dumpster was delivered early which made me have to change my schedule...which we did to get the cinderblock loaded. I called ASAP site services when we finished "same day" with only "CLEAN CONCRETE" loaded (NO CONTAMINATION). ASAP could not give an exact time of pickup or date...and no way to lock dumpster (NO LID). The dumpster was picked up following day by sub-contractor company MST Dumpster and driver claims load was contaminated...no one called me or ASAP site services about this issue (someone literally threw 1 black trash bag, 3 rolled up cardboard boxes, and a plastic water bottle) into dumpster between the time we left and time of pickup. So I was charged the original $519.09 plus another $693.38 due to a contaminated load. I contacted ASAP site service manager SHEA and explained situation and he said he emailed the accounting office to "fight for me" to get the overcharge removed. He also agreed to credit me back 1/2 of the overcharge and told me to contact him following week so he could try and get MST Dumpster to credit back the other half. I have since been unable to get in touch (doesn't answer his phone, return messages or texts, and I've left several messages with receptionists to have him call me back...I had to get Chase Bank involved to try and resolve this issue and he lied to them saying I put this debris in the dumpster and supplied a different receipt to my bank (WHICH I NEVER RECEIVED) and never showed my bank the original transaction receipt....I have received 1 partial credit back to my card in amount of $177.38, but am still owed $516.00 at this time. the 3 biggest problems are: not contacting me with the problem of the 5 pieces of trash that were thrown in the dumpster overnight which could have been easily removed, no guarantee for drop off and pickup time, and no lid/lock to ensure load does not get contaminated

Great communication as we had no physical address. Delivered very clean. Zero issues! Thank You.

Always a good experience with this company!!!