G W.
The customer service person was very …
The customer service person was very friendly and I had my order taken within a few minutes. I was later contacted and told that they were running behind schedule and the chem toilet would be delivered a day later than scheduled. I was okay with this as I had added a one day cushion for delivery ( it was a good job too!). The toilet finally arrived by late morning, my crew had been on site for a few hours already. Attempting to get the chem toilet picked up was very frustrating! Many phone calls and e mails were sent. I never got to the "right" person, or someone who could take care of it. I was promised a pick- up and another week later, it still hadn't happened. The toilet is still waiting for a pick- up two and a half weeks after my first request, I only hope they don't start a new billing cycle!