ASAP Site ServicesReviews of asapsiteservices.com

Your billing is the worst!!! You never send me invoices and then send a suspend notice. I call to pay, update my email and then I never see another invoice until you send me another suspend notice. Somehow, those get to me but not the invoices. I will NEVER use you on a job again.

In Nashville, I would absolutely NOT recommend Arwood / partners. I placed an order 10 days in advance for a single port-potty for a graduation party over the weekend. It never showed up. I left 2 phone numbers on the reservation and requested a delivery on the earlier side of the day. I was home all day from 7 am - 7 pm on the delivery day (FRI). I called mid-day to check on delivery status and was rudely reminded "anytime between 7 am and 7 pm, and driver will call one hour in advance." Asked for specifics on the local delivery partners, and they just read me back the text of my order, which I had right in front to me. By 6 pm when there was no delivery, I started calling all their numbers I could find - voicemails, requested call-backs, emails - NOTHING. No reply over the weekend, not even on call first thing Monday. I had to call THEM on Monday to tell them "you failed." All I got was "we'll look into it and call you back." Never got a call back. They sent a template "I'm sorry" email with some puppy on it, and refunded my money. Next day I got an email saying "the driver tried to contact you but could not get you." Complete nonsense - as I was at home for the entire day, with my cell phone next to me and the home phone in the same room. Ruined our outdoor graduation party for 50 people not having a toilet. I'll absolutely call a local company and get a driver's name / number in advance next time....NOT Arwood.

So far so good. My unit will be delivered Friday May 31st 2019. I was pleased that Arwood Waste had some porta potty available.

Taylor was very helpful and courtous,

Spectacular service, trash can looks great, and I an very impressed with the prompt responding of your company. ☺️

We were charged additional days for a dumpter after it was picked up. Just a few days after receiving the invoice we were threatened with a lien if we did not pay it. I continually called to receive help with the issue and no one would return my call. Spoke with a girl named Robin. Finally when they did call back they said they wouldn't be able to take the charge off. Went round and round and finally spoke to someone who had some sense and she was able to immediately see that we were indeed being charged for something we no longer had and she removed he charge and the lien. We have a construction company and rent up to 20 dumpsters a year and We will never deal with Arwood again. I would rather haul a trailer to the jobs and haul the waste off to the dump myself. Horrible customer service.

No reservations, Brianna was great! I will recommend this company to friends and family!!! Thank you!

Since start up, every department I have had to come into contact with has always been more than helpful, getting everything set up in a timely manner or dealing with additional services. Even email correspondence is always quick and my issues always got taken care of. Awesome customer service.