ASAP Site ServicesReviews of asapsiteservices.com

Customer service is friendly. I have been frustrated with the billing system. The day I ordered services I paid for the 30 days, then a few days later I get a bill for an additional 30 days. Meaning, I paid $207.00 for seven days and then asking me for an additional $197.00 for the next 30 days. They did fix the bill. I was overcharged with the wrong sale tax, and when I signed up on the phone, the customer service rep did not tell me the additional convenience fee. Last week I got a bill for over $800.00. I called, and again had a problem with the system that does their billing. Today, waiting to pay my bill for the correct amount, they say I am past due. I am not past due if you can not accurately send the correct invoice so that I can pay. On Friday, I left a message for someone to call me, I did not get a call. Customer service is friendly, but it has been extremely frustrating to make sure I am paying the correct amount.

On time service

The ONLY thing the company did correctly was arrive on the date requested. Unit was dirty inside and out Left 450’ away from the site. No one to speak to on Sat for resolution 12:05 next day still no call from the company!

The waste company we were with was acquired by Arwood. They stopped picking our trash. Apparently they changed the offered service. Previous to acquisition, they offered a service where they would come to the top of our drive and pick up our trash and return it to it's original position once empty and we were not informed of this change. My wife was also treated rudely once she finally go through to the service to find out was going on.

I understand their is a pandemic going on and demand is high. But I would like it when I am told my price is "x" and delivery time is "y" that those statements remain true. Especially after I confirm rate and delivery with multiple sales people, if you are unable to fulfill my order I would prefer being told so immediately so I can find other means. I do not foresee myself recommending or using your services in the future.

Fast and reliable service! Got us what we needed in a timely manner. Would use them again!

The customer support is azamzing!

Your service was prompt and precise, and your representative delivered the proper -sized dumpster in exactly the right spot every time! I will definitely recommend your products to anyone!