ArtToFramesReviews of arttoframe.com

4.1616 reviews
Decoration & Interior
5th Avenue 770, New York

ArtToFrames

About ArtToFrames

Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.

ArtToFrames (arttoframe.com) has 616 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: arttoframe.com
Website: arttoframe.com
Category: Decoration & Interior
Location: New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ArtToFrames reviews

616 approved reviews, newest moderated first

Trisha C.
May 23, 2026
Terrible company
Terrible company. My first order was sent to another address and they said they'd make another order if I paid the shipping again. I did and it STILL didn't come to my address even though I clarified several times. Awful service and since I haven't seen my artwork I can't comment on that.
Response from ArtToFramesMay 26, 2026
We are truly sorry to hear about the repeated issues with your orders and the frustration this has caused. We are actively investigating these delivery problems to help prevent future occurrences. Should you decide to give us another opportunity to provide a frame for you, please reach out to our customer service team, and they will be happy to assist you with placing the order.
lindarehseyahoo.com
May 22, 2026
I have not received my picture frame…
I have not received my picture frame which I need by June 12. Please respond asap. Thank you.
Response from ArtToFramesMay 26, 2026
We understand your urgency and are terribly sorry that you have not received your order yet. Please give our customer service team a call at 718-788-6200 with your order number so they can look into the status of your frame and assist you further.
David
May 22, 2026
The frame arrived faster than expected…
The frame arrived faster than expected and was exactly what I was hoping for. Thank you!
Response from ArtToFramesMay 26, 2026
We are so glad the frame arrived quickly and met your expectations! Thank you for your wonderful feedback.
Anonymous
May 22, 2026
Art to Frames has been handling all my…
Art to Frames has been handling all my framing needs for 8 yrs. Approaching 200 frames of portraits for acquaintances and clients, they've always been perfect enhancing my artwork as frames can, and do, accomplish. I will continue to use them for their reasonable pricepoint, affordable shipping, and quality workmanship.
Response from ArtToFramesMay 26, 2026
We are so happy to hear about your continued satisfaction with our framing services over the past eight years. We truly appreciate your loyalty and kind words about our quality workmanship and pricing.
vacoxdjehuti.com
May 21, 2026
Frame was just what I wanted
Frame was just what I wanted, good color matching with frame and mats. Looks great!
Response from ArtToFramesMay 26, 2026
We are so glad to hear you are happy with the frame's color and mats! We appreciate your kind words.
deloreswgmail.com
May 19, 2026
Frame was perfect
Frame was perfect. Didn’t care much for the wall attachment.
Response from ArtToFramesMay 26, 2026
We're glad to hear that you liked the frame! I apologize that you were not satisfied with the mounting hardware included with your order. If you need assistance with a future order to ensure a different type of hardware is sent, please feel free to reach out to us at 718-788-6200 or by email at [email protected]. We would be happy to assist you.
Chelsea S.
May 18, 2026
Feels very cheap
There were a lot of options to choose from and it was nice to find an option in a size I needed. It shipped quickly and I received it in a couple days. I paid over $90 for the 17x22 frame and it feels very cheap. It feels like plastic and the glass is plexiglass. I was expecting real wood and glass for the price I paid. I’m glad I did not order two like I initially planned.
Response from ArtToFramesMay 26, 2026
We appreciate you sharing your feedback regarding the frame's quality and materials. We understand your disappointment with the plexiglass and feel of the frame, especially given the price. We are always working to improve our product descriptions and will consider your comments for future enhancements.
NY I.
May 18, 2026
Terrible material will ruin easily. Looks cheap, not made to last.
I am convinced that the five star reviews are folks paid by the company to submit them. The frames are advertised as “wood”, however they are molded pulp. The front of the frame wrapped over with printed adhesive made to look like a wood finish. Hence, the corners were damaged and even peeling away upon arrival. The mounting kit had two different sized screws and one nail, two of which were too long to use for mounting without either going through the front of the frame or jutting out into the wall. It is clearly incredibly cheap quality and a little bit of moisture will ruin it.
Response from ArtToFramesMay 26, 2026
We appreciate you taking the time to share your detailed feedback regarding the frames. We are truly sorry to hear about the issues you experienced with the material, the damaged corners, and the mounting kit. We are reviewing your comments internally to address these concerns and improve our product quality.

ArtToFramesReviews of arttoframe.com

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Terrible company

I have not received my picture frame…

The frame arrived faster than expected…

Art to Frames has been handling all my…

Frame was just what I wanted

Frame was perfect

Feels very cheap

Terrible material will ruin easily. Looks cheap, not made to last.