Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
ArtToFrames (arttoframe.com) has 616 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Claim this listingDecoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York, New York
Excellent
Decoration & Interior · New York City, New York
Excellent
616 approved reviews, newest moderated first
sellbuywithjeanne
Website is super easy to use. Great instructions, easy to follow. Very fast turn around time. Great packaging, shipping, etc. My clients were SUPER happy with their gift.
Response from ArtToFramesOct 18, 2026
We’re glad the website and instructions made the process easy and that everything came together so quickly. Most importantly, it’s wonderful to hear your clients were so happy with their gift.
Stacy R.
Very pleased with my frame. Fast service and arrived intact and with everything I needed to hang it immediately. Thank you.
Response from ArtToFramesOct 18, 2026
Stacy, we’re glad the frame arrived quickly, intact, and with everything you needed to hang it right away. Thanks for sharing your experience with us.
Frank D.
Many people here complain that communication is difficult when things go wrong. I can address that issue and the quality of their work. I have now placed six orders, and I will be placing more soon. One of my orders had two pieces that were not correct. It was not the fault of the printing. There was a website error that skewed the margins/cropping when I added the work to cart. (Be careful to review the thumbnail image in the cart). I was very concerned that this would become a huge hassle. But, I have spoken to customer service, and the lady who assisted me was lovely. I will provide another update when the replacements arrive, but they have been great. Second, the many other print/frame orders I have received have been beautiful. I have ordered some substantial frames that are very expensive and others that are less so, but I have not ordered any that are the cheapest. Based on my own experience so far, I have seen quality work and have been pleased. I did not read any reviews until something went wrong, and some of the reviews scared me. So far, I am pleased to report that things seem to be working well. I will write another review when I receive my replacements and my four other orders that are in process.
Response from ArtToFramesOct 18, 2026
Frank, we really appreciate such a thoughtful review and your continued trust across several orders. We’re glad our customer service team was able to help with the two pieces affected by the website issue and that your other print and frame orders have turned out beautifully. We hope the replacements and the additional orders currently in progress continue that experience.
Michael J.
The frames are well-made and durable, and colors and sizes were exactly as ordered; our prints look better than we had imagined!
Response from ArtToFramesOct 18, 2026
Michael, we’re glad the colors and sizes came out exactly as ordered and that you’re happy with the durability and workmanship of the frames. It’s especially nice to hear your prints look even better than you imagined.
Deborah
Easy to order. Great delivery time. The matte picture frame glass was scratched, but we changed the orientation so that it didn't show. Really disappointed because it was covered with a protective cover on both sides, but was still scratched.
Response from ArtToFramesOct 18, 2026
Deborah, we’re glad the ordering and delivery experience went well, but we’re sorry the glazing arrived scratched despite the protective film. Please email your order number and a clear photo showing the scratch to [email protected] so our team can review the issue and help with the appropriate resolution.
JANE M.
The frame arrived ahead of schedule, but it was broken because when they packed it there was no bubble wrap or even paper around it. The bottom of the box had a slight dent, but the frame was broken and chipped corresponding to the dent.
Response from ArtToFramesOct 18, 2026
Jane, we’re sorry the frame arrived broken and chipped. Please email your order number and clear photos showing the damage to [email protected], and we’ll arrange a replacement for you.
carol.wildegmail.com
The product was fine but delivery was wrong. Asked to be delivered to apartment IN THE BACK of property but was delivered to house in front. 100 ft drive and I am not very mobile. House is for sale and empty so this created unnecessary stress on my part.
Response from ArtToFramesOct 18, 2026
We’re glad the product itself arrived safely, but we’re sorry the package wasn’t left at the requested location and created an unnecessary difficulty for you. We appreciate you calling this out, especially given the mobility concern and the clear delivery instructions.
colnagoyahoo.com
Awesome, really awesome
Response from ArtToFramesOct 18, 2026
We love hearing that. Thanks for choosing Art To Frames and for taking a moment to share your experience.