ArtsyReviews of artsy.net

4.1438 reviews
IT & Communication
401 Broadway, New York, New York

Write a review

Directions Website

Artsy

Write a review

About Artsy

Artsy is a free online platform for collecting and discovering art.

Artsy (artsy.net) has 438 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: artsy.net
Website: artsy.net
Category: IT & Communication
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in IT & Communication, New York

Directions Write a review

Vic

Feb 12, 2024

Waste of time and money

Reviewing as a gallery owner. First off... it's way too expensive. Other inventory management services cost much less and are far more intuitive and efficient. Second, they implement new terms in your contract like exclusivity (forcing transactions to stay on the platform) but don't let you out of your contract. Third, I followed all of their guidelines (uploading many works, showing prices, and setting buy-now options) yet barely managed to get any really inquiries. Let's hope I can actually get them to export all my data/inventory. I have a hunch they have bots on their platform sending fake inquiries to keep galleries hooked. Also, pretty sure the bigger galleries have free accounts while the small/medium galleries pay a premium. WACK WACK WACK AVOID

Response from ArtsyFeb 19, 2024

Dear Vic, Thank you for your review. We’re sorry to hear that you feel you’ve had a bad experience as an Artsy gallery partner. I can see that your liaison is in touch with you already to address your areas of concern. We strive to provide exceptional customer support and be transparent about our contract terms. The Terms of your contract were agreed to at the time that you joined Artsy, and are always available for review within your Artsy CMS. Your liaison is also available for strategy calls and to offer advice on how you can increase your inquiries and sales. While we cannot discuss the contracts of other galleries for privacy reasons, we can disclose that we have a number of different, paid subscription models to suit galleries depending on their own business model. Your liaison is always happy to discuss your contract and your plan in some more detail to see if an alternate plan may be a better fit for you. We can assure you that Artsy does not send false inquiries to our galleries. Inquiries are sent from legitimate collectors, and our Product is set up to block spam messages should there be any attempt to send these. Your liaison will continue discussions on your contract and the exporting of your data with you directly. Best, Artsy

Artsy reviews

438 approved reviews, newest moderated first

BRIAN
Mar 6, 2024
Good customer service and follow up on…
Good customer service and follow up on the order when it was not delivered on the appointed date.
Response from ArtsyMar 7, 2024
Hi Brian, thank you for your review. We hope you enjoy your artwork!
Chris M.
Mar 3, 2024
My overall experience was great
My experience of making an offer to accepting it was transparent and smooth. The gallery was great to work with, the exact item was just as described and arrived undamaged. Two things to keep in mind - one is that if there isn't a frame mentioned, it will likely only be the art without a frame. I didn't mind this as I can choose my frame. But the biggest deal is that the description of the sales item vanishes upon purchase. Be sure to print out or screen capture the sales item details for your own records! This was surprising and I wish I could get the exact details advertised to print off and keep with my purchase. Overall, no issues, I'd order from Artsy again.
Response from ArtsyMar 4, 2024
Hi Chris, thank you for your review! We appreciate your feedback. Our team has followed up with you via email regarding the listing information. Please respond to them directly if you'd like any further assistance or information.
CHONGMO K.
Mar 2, 2024
Fast and easy
Fast and easy. I hope to get another artwork someday.
Response from ArtsyMar 4, 2024
Hello, thank you for your review! We're glad to hear that your artwork arrived safely and we hope to see you on Artsy again soon.
Justin H.
Feb 29, 2024
Ordered two pieces without ever using…
Ordered two pieces without ever using app. One gallery slow to respond. App was extremely helpful and responsive getting answers/solutions quickly. Highly recommend. Shipping secure. No issues J
Response from ArtsyFeb 29, 2024
Hi Justin, thank you for your review. We're pleased to hear that your purchases arrived safely and hope that you enjoy your artworks.
Stephanie B.
Feb 25, 2024
Response time regarding shipment
Artsy's response time regarding shipment, once offer was accepted, was fast. Artsy was able to arrange for the delivery to occur in a timely manner assuring the customer would be happy.
Response from ArtsyFeb 26, 2024
Hi Stephanie, thank you for your review! We appreciate you taking the time to leave this feedback.
David F.
Feb 20, 2024
Most impressed with how quickly I…
Most impressed with how quickly I received a response! Bravo! This was my first experience with Artsy. As a collector, I look forward to continued great experiences in the Future.
Response from ArtsyFeb 21, 2024
Hi David, thank you for your review! We appreciate you taking the time to leave this feedback and we look forward to seeing you again soon.
Mario M.
Feb 15, 2024
straightforward and timely comms
Very straightforward and timely communication. Not very flexible with the payment options, but otherwise happily recommended.
Response from ArtsyFeb 16, 2024
Hi Mario, thank you for your review! We will ensure that your feedback on payment options is passed along to our team for consideration. In case helpful, more information on our current payments methods can be found at the below link. https://help.artsy.net/s/article/Payment-Methods-for-Buy-Now-and-Make-Offer
Vic
Feb 12, 2024
Waste of time and money
Reviewing as a gallery owner. First off... it's way too expensive. Other inventory management services cost much less and are far more intuitive and efficient. Second, they implement new terms in your contract like exclusivity (forcing transactions to stay on the platform) but don't let you out of your contract. Third, I followed all of their guidelines (uploading many works, showing prices, and setting buy-now options) yet barely managed to get any really inquiries. Let's hope I can actually get them to export all my data/inventory. I have a hunch they have bots on their platform sending fake inquiries to keep galleries hooked. Also, pretty sure the bigger galleries have free accounts while the small/medium galleries pay a premium. WACK WACK WACK AVOID
Response from ArtsyFeb 19, 2024
Dear Vic, Thank you for your review. We’re sorry to hear that you feel you’ve had a bad experience as an Artsy gallery partner. I can see that your liaison is in touch with you already to address your areas of concern. We strive to provide exceptional customer support and be transparent about our contract terms. The Terms of your contract were agreed to at the time that you joined Artsy, and are always available for review within your Artsy CMS. Your liaison is also available for strategy calls and to offer advice on how you can increase your inquiries and sales. While we cannot discuss the contracts of other galleries for privacy reasons, we can disclose that we have a number of different, paid subscription models to suit galleries depending on their own business model. Your liaison is always happy to discuss your contract and your plan in some more detail to see if an alternate plan may be a better fit for you. We can assure you that Artsy does not send false inquiries to our galleries. Inquiries are sent from legitimate collectors, and our Product is set up to block spam messages should there be any attempt to send these. Your liaison will continue discussions on your contract and the exporting of your data with you directly. Best, Artsy

ArtsyReviews of artsy.net

About Artsy

About these reviews

More in IT & Communication, New York

Metrothemes LLC

Joshuapompey

Yalber

Arctic Grey, Ltd.

ArtsyReviews of artsy.net

Artsy reviews

Good customer service and follow up on…

My overall experience was great

Fast and easy

Ordered two pieces without ever using…

Response time regarding shipment

Most impressed with how quickly I…

straightforward and timely comms

Waste of time and money

About Artsy

About these reviews

More in IT & Communication, New York

Metrothemes LLC

Joshuapompey

Yalber

Arctic Grey, Ltd.

Artsy reviews

Good customer service and follow up on…

My overall experience was great

Fast and easy

Ordered two pieces without ever using…

Response time regarding shipment

Most impressed with how quickly I…

straightforward and timely comms

Waste of time and money