ArtsaddReviews of artsadd.com

Customer service is top notch. They get back to you fairly quick and they help out resellers. So far so good no complaints. I just did my first custom order. I'm so excited.

easy to use, and fun to create

Sketchy Bait and switch pricing. Claim sales on items but only lowering prices to appear cheaper but then raising $0 shipping fees to ridiculous amounts to cover the lower prices. NOT sales or better prices at all. Just changing free shipping to paid shipping and making it "appear" as cheaper prices. Support is lame and laughs at your questions too. They are no help at all even with 1 simple question.

This site is something else. I really like how I can bring my creation to life. Once I get to see it in person, it's even better. I am hucked on creating new thing every day. My next step is to sell them online, a little scared but I would like to see if any would buy any of the things that I come up with. Thank you!!

Great for e-commerce beginners

Great quality and fast shipping.

I started using this print on demand company in 2018. They were very professional and had great quality work in the beginning. Yet as time progressed they got worse and worse. I don't know if they have a quality control team because the items are not being checked for defects prior to being shipped out. I pay extra for my brand logo to be added to the packaging yet it is still not added to the packaging. Then when I contact their team they have yet to give me my money back for any of the packaging that my logo was not placed on nor for the products that had defects. They will always try to give you a small percentage of what you paid for an item. Furthermore they keep taking products off of their catalogs monthly. You can not consistently sell a winning product with them because they will always take down that product without a proper notice ahead of time. I am so disappointed with their service

I placed an order on 1/5/25 and paid for DHL Shipping 3-7 days. Items shipped on 1/12/25 and now my package is lost. All customer service keeps saying is wait, wait, wait. Now I am an unhappy business owner with an even more unhappy customer who is upset that this company that I used to dropship her tote bags have lost them and unwilling to take responsibility for them or issue a refund or remake the products. Now my customer is out of $200+ order. They take no responsibility for poor customer service.