Krystal P.
I placed an order today and no longer…
I placed an order today and no longer what that order. Their website says I only have 24 hours to cancel. I can see my order in my account but there is no option to cancel the order. I emailed them to cancel and I am within the 24 hours of placing my order so I am hoping they honour the time frame I requested it be cancelled. Base on the other negative reviews they take a long time to respond. I will have to dispute the charge if they do not respond.
Response from ArtkiveApr 7, 2026
We are glad we were able to connect with you and process your cancellation the same day you contacted us! We always honor cancellations where a customer reaches out within 24 hours. We hope you will consider giving Artkive another try in the future. Please do not hesitate to reach out if there is anything else we can help with.


