Sun S.
Nice, but…….
Don’t get me wrong this technique is great. The advertising however is not great at all. Just know it’s another fee behind the original “sale” or promo price.
Response from ArtkiveFeb 20, 2026
Thank you for the honest feedback. We’re glad you loved the end result, and we’re sorry if the pricing felt unclear in the advertising. To clarify how Artkive pricing works, there are two parts: First payment: the $39 Artkive Box fee (often discounted in promos). This covers the kit and shipping materials, but it does not include photography, editing, or the book or mosaic. Second payment: after we receive your artwork and complete the photography and editing, we send an invoice based on how many pieces you sent and what you order (books, mosaics, add-ons). Nothing is printed until you review and approve the preview. We do try to highlight the second payment at multiple points, including checkout, order confirmations, reminder emails, and the pricing slider linked in the order materials. That said, we hear you. If you’re open to it, our team can review your specific order and make sure everything on your invoice matches what was sent in and selected. If you’d like help, please reach out to us through chat, text, or email with your order number and we’ll take care of you.