Artizan Joyeria Reviews | Read Customer Reviews of artizanjoyeria.com

Artizan Joyeria Reviews | Read Customer Reviews of artizanjoyeria.com

Artizan Joyeria reviews

212 approved reviews, newest moderated first

Pamela N.
Dec 21, 2023
Ordered last minute item guaranteed for…
Ordered last minute item guaranteed for delivery before Xmas. They took 2 days to even process order so I knew it would be late. Confirmed they lied and will not be here for Christmas. I only looked for vendors that could get shipments by Christmas and they had a large advertisement on website guaranteed by Christmas. It was still up even 2 days later knowing they could not fulfill promise.
Response from Artizan JoyeriaDec 21, 2023
Dear Pamela, Thank you for reaching out and sharing your issue. We are truly sorry to hear about the delay in receiving your order. I want to assure you that we processed and shipped your item by the 18th, with the expectation that it would arrive in time for Christmas, as per our advertised guarantee. However, it seems that unexpected delays at USPS have affected the delivery timeline. We understand how important timely delivery is, especially during the holiday season, and we sincerely apologize for any inconvenience caused by this delay, which unfortunately was beyond our control. We value your trust in Artizan Joyeria and are committed to making things right and are terribly sorry this has been your experience. If there's anything we can do to assist you further, please let us know. As always, we offer no questions asked money back for customers who are not 100% happy. Thank you for your understanding, and we hope you have a wonderful holiday season. Again, we are truly sorry for the inconvenience this delay may have caused. Warm regards, Artizan Joyeria Customer Service Team
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Swds
Dec 13, 2023
Beautiful unique jewelry - makes a statement!!
I love the mixed metals since I wear both 14 Kt and sterling silver jewelry. Weighty pieces - I love chunky statement jewelry and this fits the bill! Would recommend and order again!!
Response from Artizan JoyeriaDec 21, 2023
Thank you so much for the positive feedback! We truly appreciate it.
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Margaret B.
Dec 9, 2023
Beautiful
Easy, fast. I bought several pieces, 2 for me, others for Christmas gifts. These are beautiful, great quality. They are packaged beautifully, and they are delivered fast.
Response from Artizan JoyeriaDec 21, 2023
We're incredibly grateful for your positive feedback! Thank you for taking the time to share your thoughts with us.
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Katrina G.
Dec 2, 2023
Beautiful Zodiac Bracelet - Virgo
The bracelet is as beautiful as the photograph, it came in excellent packaging, and the delivery was timely. I’m very pleased with my purchase.
Response from Artizan JoyeriaDec 21, 2023
We greatly appreciate your positive feedback! Thank you very much for sharing your experience with us.
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Bilge D.
Dec 2, 2023
Still waiting on shipment info
It's been 6 days I've placed my order, and still not shipped. I sent an email to the customer service, and no response. Wish I had read the reviews prior to my order.
Response from Artizan JoyeriaDec 2, 2023
Dear Bilge, We are truly sorry to hear what happened! We work hard to make high quality products and and offer an amazing customer experience and are extremely sorry this was not the case for you you. We ask that you please consider that the order was placed during our black Friday sale and as a small family business we have been experiencing delays with our shipping. We are truly sorry for this. Upon checking on our system we can see your email was received on Friday at 6:30pm EST. We are sorry for this but hope you understand our office was closed at that time for the weekend. Considering it is only Saturday morning... we ask that you please reconsider your harsh review. Please rest assured your email will be answered within 1 business day as is our policy and your order will be shipped out next week. We know this is a delay regarding what you initially expected, but ask that you please take in to account that we are a small family owned business doing our best given the time of year. Once again, we are truly sorry, All the best, Artizan Joyeria Customer Care
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Shauntelle P.
Nov 21, 2023
The jewelry is incredibly beautiful and…
The jewelry is incredibly beautiful and well made at a very good price point. I have worn the Herradura Layered Necklace so many times since purchasing. It is such a unique piece that can be worn to dress up or go with jeans and a tshirt. The coin rings are also unique and beautiful. My only feedback is they fit small, I had to order a size up from my regular ring size.
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Victoria H.
Nov 21, 2023
High quality and doesn’t fade, truly beautiful jewelry
I have been looking for high quality jewelry that is both classic and on trend that I can wear everyday and won’t fade and I have tried many many and they promise they won’t fade and guess what they did!!! And Artizan not only looks so beautiful but doesn’t fade!! The styles are beautiful and the packaging it comes in makes a beautiful gift and looks as high quality as the product!!! Definitely a customer for life!! I want more and more pieces!!!
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Kelly
Nov 20, 2023
Artizan Joyeria Review
I have purchased from Artizan Joyeria three times so far and I absolutely LOVE my pieces. They are very well made and so unique. I get compliments every time I wear the pieces. Their customer service is also GREAT! Very responsive and helpful with whatever needs arise. Definitely a customer for the long haul.
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