Karina F.
Bracelet looks rough and customer service wasn’t helpful
They mailed my package only after reaching out to support. I got it back on 8/31, I was out of town for work and I was back on 9/3, when I saw one of the bracelets that I ordered and the quality looks cheap, looks rough and not well made, the other two products were good. I reached out to them because I wanted to exchange the bracelet since I haven’t used and I won’t be using it, unfortunately they told me that it was passed the 30 days window, for 3 days, which I explained that I was out of town. Their response was I’m sorry for the inconvenience, that’s all. That was extremely disappointing for a first time customer that isn’t happy with her first purchase because their product quality and presentation isn’t the best. First and last time ordering from them.


