Artizan JoyeriaReviews of artizanjoyeria.com

My experience is not bad but also not good. I lost a piece for the shackle necklace that they were happy to replace for a price. That's fine. But I also order 2 bracelets one of which I struggle with every time I try to wear it b/c it's TOO small - The Ischia chain bracelet needs 1 or 2 more links. And I see many people complaining about the same. Secondly, and I more upset about this - is the Emerald bracelet/bangle. It's beautiful but one of the green stones is gone! I've got super cheap bracelets that I've bought for MUCH less and have had a lot longer that haven't lost stones. I asked for a replacement and this is what I got, "Unfortunately, we don’t keep extra pieces on hand outside of our regular inventory." But yet they still sell the bracelet. I would not buy more from this company. The website is fantastic but we can do better for less.

Love the look of the jewelry, however one of the charms on the necklace set broke about 3 1/2 months after purchase. I reached out to ask about a repair or replacement, but I was past the warranty point. They offered a 15% off coupon so I could repurchase the piece (lol) but I’m not keen on buying something that broke quickly the first time. Not sure I will buy anything else since the quality is questionable.

First, I absolutely love the look of all the jewelry, several pieces I bought are gorgeous. My only complaint is some are tricky to put on. I recently bought a necklace where the clasp opened and came off completely, I ended up losing a charm down my sink, I was disappointed. So beautiful but a shame it was difficult to put on.