Off Your Device, Into Your Life. We create custom photo gifts renowned for their premium quality and design.
Artifact Uprising (artifactuprising.com) has 138 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Bill P.
I purchased a Baby timeline book on line and It was very nice and exactly what i expected, but then a few days later I received a bill from FedEx for $20.29 for customs fees. Delivery to Canada. As the book was already one of the more expensive books on line this unexpected fee pushed the cost higher than the benefit. I wish I had known.
Kristin
Maria was great to work with (even when I went dark for about a year on accident!) and the interface to review the photo album and make edits was super easy to use!
Emily
Tegan did such an amazing job! Creating a wedding album seemed so overwhelming, a daunting task to make sure the story was told of our day through pictures but Tegan made sure our vision came to life! Highly recommend for any album, will definitely come back for more!
GC
Imagine you spent forever on your New Years card only to get the prints in the mail and realize you wished everyone a "Hapy" New Year instead of a "Happy" one. That was me. I felt so dumb, especially since I reviewed the proof over and over! But it was definitely my fault. When I reached out to Artifact Uprising, they gave me a code to revise and reprint my entire project for free (all I had to do was pay shipping). It wasn't even about standing by their work -- they did nothing wrong, it was all me! They just wanted to make sure I got the product I truly wanted. I've been using Artifact Uprising for a long time, and I will continue to use ONLY them for my prints because of customer service like this! Thank you, AU!
Vanessa R.
DO NOT order any books from this company. I opted for their most expensive flatlay option for my wedding photos. Costing over $1k. All the pictures came out blurry even though previews of the project were all high resolution professional quality pics. The customer service tries to rectify the horrible quality by giving you a promo code for a future purchase and refuse to give a refund. The give BS responses about the photos printed as intended but there was no alerts or flags before submitting the project that photos are "low resolution". They are theives!
Jacqueline L.
Maria was amazing. She was very responsive, has excellent taste, and really made my wedding weekend come to life!
Mark from N.
3rd and final purchase. For the record, the final product I received in the past was nice, hence my reorders. Unfortunately their website can be tricky depending on what you want. Last year I struggled with my order and in the end received it after Christmas. Again this year, same issue as last year. The customer support chat is lame. My question was not answered properly. So, I tried calling. No phone of course. So, I tried emailing which sounds slow but their site says they respond quickly. I still have not received a response weeks later. I did however get an email from the chat lady asking why I gave her a bd review. Unacceptable. Last purchase… and my order is late, no surprise. They are trying but tried to save money at the expense of their customers holiday gifts.
Sami P.
Lizzy was so responsive and receptive to all of our feedback! The book was better than we could have imagined 😍
