customer
compre dos zapatillas y perfectas las…
compre dos zapatillas y perfectas las uso todos los días y ni siquiera se han doblado esta como nuevas

Culture, Aesthetics and Dedication: these values play an important role in our daily work, and are also the central motif of the designs of our collections. Ar Store Club is one of the online stores for sneakers like Air Force 1 or Air Jordan and luxury shoes of the best quality. We work with high quality shoes. Since our foundation in 2023, we still working on new ideas and have been upgrading last releases. Sneakers for men and women with style and passion.
Arstoreclub (arstoreclub.com) has 171 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing171 approved reviews, newest moderated first
customer
compre dos zapatillas y perfectas las uso todos los días y ni siquiera se han doblado esta como nuevas
Marco V.
È stato molto facile acquistare e la consegna è stata ottimale, il team mi ha aiutato in ogni momento 10/10
Ventsislava Y.
Excellent 🩷
Chloé C.
Chaussures bien reçues et de qualité malheureusement le délais de réception du colis est très long...
cliente
J’ai reçu une paire de baskets de mauvaise qualité. Après échange avec vous, vous m’avez demandé de retourner le colis à l’adresse suivante : Av. del Saloria, 83 25700 - La Seu d’Urgell Espagne Étant donné le coût élevé d’un envoi depuis la France, j’ai effectué le retour via Mondial Relay au point relais le plus proche : Coffee More Placa de Joan Sansa "Parc Nou", 25700 La Seu d’Urgell Le colis a été livré et retiré avec le code PIN 978322. Voici les informations de suivi : Numéro de colis : 14547557 Statut : Colis livré au destinataire (preuve disponible sur le site Mondial Relay) Cela fait maintenant plus d’un mois que vous avez réceptionné le colis, mais je n’ai toujours pas reçu mon remboursement, ni celui des frais de retour. Je vous demande donc de procéder au remboursement dans les plus brefs délais. Sans réponse de votre part, je me verrai dans l’obligation d’ouvrir un litige auprès de la plateforme ou du service de paiement utilisé. J'ai la preuve que vous avez bien retirer le colis mais vous avez garder l'argent Vous êtes des voleurs Il y a plusieurs avis négatif qui disent que les baskets sont de très mauvaise qualité de grade B Et ils disent aussi qu'elles sont fausses. Si vous me remboursez je retire mon avis Dans le cas contraire quand je passerai en Espagne j'irai vous voir a votre adresse I received a pair of poor-quality sneakers. After contacting you, you asked me to return the package to the following address: Av. del Saloria, 83 25700 - La Seu d’Urgell Spain Given the high cost of shipping from France, I returned the item via Mondial Relay to the nearest pickup point: Coffee More Placa de Joan Sansa "Parc Nou", 25700 La Seu d’Urgell The package was delivered and collected using PIN code 978322. Here is the tracking information: Package number: 14547557 Status: Package delivered to recipient (proof available on the Mondial Relay website) It has now been over a month since you received the package, but I still haven't received my refund, nor the refund for the return shipping costs. I therefore request that you process the refund as soon as possible. If I do not receive a response from you, I will be forced to open a dispute with the platform or payment service used. I have proof that you did collect the package but kept the money. You are thieves. There are several negative reviews saying that the sneakers are of very poor quality, grade B. And they also say that they are fake. If you refund me, I will withdraw my review. Otherwise, when I am in Spain, I will come see you at your address. I received a pair of poor-quality sneakers. After contacting you, you asked me to return the package to the following address: del Saloria, 83 25700 - La Seu d’Urgell Spain Given the high cost of shipping from France, I returned the item via Mondial Relay to the nearest pickup point: Coffee More Placa de Joan Sansa "Parc Nou", 25700 La Seu d'Urgell The package was delivered and collected using PIN code 978322. Here is the tracking information: Package number: 14547557 Status: Package delivered to recipient (proof available on the Mondial Relay website) It has now been over a month since you received the package, but I still haven't received my refund, nor the refund for the return shipping costs. I therefore request that you process the refund as soon as possible. If I do not receive a response from you, I will be forced to open a dispute with the platform or payment service used.
Response from ArstoreclubOct 29, 2025
We regret your situation, but it's important to clarify a few points: This review is the third time that Trustpilot deletes. The product you received is certified, and we also offered you a proof of authenticity. You indicated that you would send it for certification, but this never happened. We also provided you with an official return address; however, you never shipped the item to that address. For this reason, PayPal cannot protect your case. Finally, we sincerely apologize for the inconvenience, but we must also mention that you have repeatedly threatened our team, which we cannot tolerate under any circumstances. Given the above and the fact that we do not have the product, we have been unable to issue a refund.
Karl F.
Je travaille dans le secteur de la chaussure depuis des années, et il n’est pas facile de trouver un grossiste fiable. Arstoreclub m’a énormément simplifié la vie. Leur catalogue propose de nombreux modèles élégants, et les prix sont parfaits pour les revendeurs comme moi. Ma commande est arrivée exactement comme décrit, soigneusement emballée, et chaque paire était en excellent état. L’équipe du service client a également répondu rapidement à chacune de mes questions. Je peux honnêtement dire qu’ils font partie des rares fournisseurs qui se soucient à la fois de la qualité et de la satisfaction des clients.
Fran N.
El producto llegó rapidísimo, antes de la fecha prevista, todo perfecto, increíble calidad!
Gaby M.
Soy cliente fidelizado des de siempre