Richard B.
This place is a joke
This place is a joke. I ordered an e-bike on December 2nd, was told on the 13th it would be shipping on Jan 3rd, then on Dec 17th, was informed they did not have it in stock and my money would be refunded. It’s now January 20th and I still am waiting for my refund. Customer service number is never open, even though the message says they should be, they never answer, and the email exchange with “Malcolm” feels like I’m corresponding with an idiot. I asked for proof on multiple occasions that they have initiated a refund, and they don’t seem to understand what constitutes proof, instead, they just blow me off. If I were looking to do business with anyone, this place would definitely not be an option in the future, unless you want to send your money on a vacation.




