Christian S.
Lieferung dauert eindeutig zu lang!
Am 26.11.25 als Weihnachtsgeschenk bestellt - am 30.12.25, also erst nach 5 Wochen geliefert! Sneakers sind in Ordnung, aber hier werde ich definitiv nichts mehr bestellen!
Response from ArstoreclubJan 3, 2026
Hello, We’re sorry that the delivery time affected your overall experience. Throughout the entire process, our team remained in constant contact with you, providing detailed updates and assistance regarding the shipment. Unfortunately, some international orders placed during this period were impacted by exceptional congestion, holiday-related disruptions, and logistical complications, all of which were outside of our control. While we understand frustration caused by delays, we would like to note that our team made every effort to communicate transparently and support you throughout the process, despite receiving very hostile responses at times. We’re glad to hear that the sneakers arrived in good condition and appreciate your feedback, which helps us continue improving our service.




