ARS/Rescue RooterReviews of ars.com

I was not impressed by the car lot mentality and trying to sell me a new unit. How do you give me a qoute of 24,000$ than a 5000$ return customer discount. 24 hours later send me a qoute for 12,000$$. So if we are playing games with pricing, what else is going on? I will never call Bluedot again.

Tech fixed the a/c but tried to upsell me on an overpriced compressor that I didn't need.The tech didn't provide any instruction about keeping the condenser coils clean for peak efficiency.Said they would email me a receipt which I never got and had to request it days later,and based on previous repairs from other companies overcharged me by $200.

This company does not value customer's time. They schedule appointments and do not show up, nor do they have the courtesy to call and let the customer know they are delayed. This has happened multiple times. Stay away from this company. They are a total waste of time. Lots of better HVAC companies in the Nashville area who can help you but do not choose this one.

On a hot water heater installation 6 years prior, a tech had installed PEX tubing to the unsupported expansion tank. Over the years the tank began falling off to the side creating concern for functionality and possible leakage. As soon as service manager Michael was notified, he provided same day service by outstanding tech Matthew to completely retrofit the tubing with rigid pipe and provided a new expansion tank. I am super impressed with the quickness and quality of the response and will continue to be a customer. This is gold standard service, thank you!

We called this company for same-day service after our guests reported that the air conditioning had stopped working during very hot weather in Spring Hill, Florida. The technician told us that the evaporator coil had failed (which is under warranty), pointed out several other alleged issues with the system, and quoted approximately $4,000 in repairs for labor. We were also told that the unit was frozen solid and that multiple components were not functioning properly. During the conversation, we felt pressured to make a quick decision. Fortunately, we decided to have another HVAC company inspect the system before proceeding. The second company thoroughly checked the unit, including refrigerant pressures and overall operation, and found that the system itself was functioning properly. They determined that the freeze-up was caused by a clogged air filter restricting airflow. After the unit was properly defrosted and the airflow issue was corrected, the AC returned to normal operation. Based on our experience, the diagnosis and repair recommendation from the first company were completely inconsistent with what was actually wrong. We are very disappointed and concerned that expensive repairs were recommended when they were not needed. For that reason, we would not use this company again and cannot recommend them to others. We strongly encourage homeowners to get a second opinion before authorizing major HVAC repairs.

My air conditioner lasted less than 3 years. I was charged $9200 for the AC and HVAC and was told how great a product I was buying. They are now unavailable to come out. My family and dog are burning up as it is 82 degrees in my house. They are liars and crooks.

If I could put a number less than 1 I would. I contacted this company around 530am for service and went online to schedule an appointment. Although this so called company is 24/7 there service is not. My appointment was between 12 and 4pm. No one never showed up. I called them at least three times to confirm my appointment and they claimed it was canceled. By who? I took from work to ensure someone was here for the repair. I will never recommend them to any of my homeowner friends.

I had a problem with my system and they recommended replacement. The system has failed 3 times since they installed it and I have been trying to get a service manager to respond with an action plan for 6 days so far.