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ARS/Rescue Rooter Reviews | Read Customer Reviews of ars.com

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Construction & Manufacturing
Contractors & Consultants
ARS/Rescue Rooter

ARS/Rescue RooterReviews of ars.com

3.5792 reviews
Contractors & Consultants
965 Ridge Lake Boulevard, Suite #200, Memphis, Tennessee

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ARS/Rescue Rooter3.5

Reviews792 About Contact

Overall score

3.5 out of 5

Average

Average of 792 reviews

Distribution

5★56%
4★5%
3★3%
2★3%
1★34%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 399-2885
ars.com
965 Ridge Lake Boulevard, Suite #200Memphis, TN 38120

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About ARS/Rescue Rooter

As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.

ARS/Rescue Rooter (ars.com) has 792 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: ars.com
Website: ars.com
Category: Contractors & Consultants
Location: Memphis, Tennessee
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 71% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ARS/Rescue Rooter reviews

792 approved reviews, newest moderated first

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DONALD
Jun 15, 2026
Easy appointment....knowledgeable
Easy appointment....knowledgeable. Didn't try to sell anything.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Report
Ellen
Jun 15, 2026
Technician was thorough
Technician was thorough , knowledgeable and had patience to explain in detail what was happening. Excellent
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
DALE
Jun 15, 2026
All Good
Professional, knowledgeable, and personable.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Report
heffie
Jun 15, 2026
Advantages of using Brother Air
Brothers was very adept in getting their schedule in place. Quote was easy to understand and necessary people were available on short notice.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
Richard
Jun 15, 2026
On 615 2026 I had a scheduled…
On 615 2026 I had a scheduled appointment between eight and 1 o’clock. They have my Generac serviced. No one showed up and I wasn’t notified so I’m not happy. Did you want me to call? I already called them they’re coming tomorrow afternoon sorry.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for your review and your business! We apologize that this visit did not meet your expectations. Please reach out to us privately with the best phone number to reach you, so that we can make it right.
Report
DaveP
Jun 15, 2026
Technician very knowledgeable
Technician went above and beyond to explain maintenance needed and clean HVAC
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report
JACKIE
Jun 15, 2026
Hannah was very knowledgeable about the…
Hannah was very knowledgeable about the issues I’m experiencing with my lawn and gave me some excellent tips for maintenance that I’m excited to put into practice - thrashing, aerating, moisture control and others.
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate your recognition of our team's customer service.
Report
Rosa
Jun 15, 2026
Good service
Good service , technician was very informative on using a/c efficiently
Response from ARS/Rescue RooterJul 8, 2026
Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.
Report

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