Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift reviews

548 approved reviews, newest moderated first

Will
May 27, 2024
The installation and installer were…
The installation and installer were professional the installation went smoothly. The stair lift operated as intended. The seat height should be higher to make the chair easier to use.
Response from Arrow LiftJun 27, 2024
Hi Will, Thank you for sharing your experience. We're glad to hear that the installation went smoothly and that the stair lift is operating as intended. We appreciate your feedback regarding the seat height and will take it into consideration for future improvements. Warmly, The Arrow Lift Team
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JEAN L.
May 17, 2024
INFORMATION ON CHAIR AND PROCESS TO…
INFORMATION ON CHAIR AND PROCESS TO OBTAIN WAS FULLY EXPLAINED
Response from Arrow LiftJun 27, 2024
Hi Jean, Thank you for your review! We're pleased to hear that the details about the chair and the sales process were clearly explained. We appreciate your feedback and are glad we could assist you. Best, The Arrow Lift Team
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Wendy
May 16, 2024
Very smooth
I was very satisfied with the work and how well it fits into our decor. The installer was friendly and indicated how lovely by he would be when he left briefly for some additional supplies. He came back in that time frame. Everything went very smoothly. The instructions were clear and precise.
Response from Arrow LiftJun 27, 2024
Hi Wendy, Thank you for sharing your experience! We're glad to hear that the installation went smoothly and that the lift fits well with your decor. It's great to know our installer was friendly and efficient. Best regards, The Arrow Lift Team
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Paul
May 16, 2024
Everything was taken care of quickly…
Everything was taken care of quickly and efficiently. We had a great introduction to the product and full and clear instructions once the stair lift was installed within a matter of days. Our installer was very personable and very professional. It was a great experience all the way around and I am promoting this product and this company to anyone who will listen.
Response from Arrow LiftJun 26, 2024
Hi Paul, Thank you for your comment. It's great to hear that you had a good experience from start to finish! We truly appreciate your recommendation. If you need further assistance in the future, feel free to give us a call. We're always here to help! Warmly, The Arrow Lift Team
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Richard
May 16, 2024
Installation was great
Installation was great. Two sets of stairs done in one day
Response from Arrow LiftJun 26, 2024
Hi Richard, Thank you for your thoughtful comment. It's great to hear that you had a positive installation experience for our 2 stair ways. If you have concerns in the future, feel free to reach out. We're always here to help! Best, The Arrow Lift Team
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Carrie
May 15, 2024
Great experience and would recommend
The team was very knowledgeable, great customer service and very helpful.
Response from Arrow LiftJun 26, 2024
Hi Carrie, Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. Your recommendation means a lot to us. Best regards, The Arrow Lift Team
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Paul
May 15, 2024
They were prompt and on time for all…
They were prompt and on time for all promised visits and work. Told us all we needed to know about the chair lift. Their advice was good.
Response from Arrow LiftJun 26, 2024
Hi Paul, Thank you for sharing your experience! We’re glad to hear that our team was punctual and provided you with all the necessary information about your chair lift. Your satisfaction is important to us. Warmly, The Arrow Lift Team
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Donald G.
May 15, 2024
Clean, conscientious, complete.
Rodney arrived on time, worked quietly and quickly. Cleaned up thoroughly! Provided detailed user instructions. Very understandable service contract explanation without pressure. Very professional interaction.
Response from Arrow LiftJun 26, 2024
Hi Donald, Thank you for your feedback! We're glad to hear that Rodney provided punctual, efficient, and thorough service, along with clear instructions and a professional interaction. Your satisfaction is our priority. Best, The Arrow Lift Team
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