Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift Reviews | Read Customer Reviews of arrowlift.com

Arrow Lift reviews

548 approved reviews, newest moderated first

Colleen & K.
Mar 14, 2025
All employees that helped us with the…
All employees that helped us with the project were outstanding. Matt was especially generous with his time and,compassion George did a great job. Everything is perfect and up and running.
Response from Arrow LiftMar 17, 2025
Hi Colleen & Ken, Thank you for your kind words! We're so glad to hear that Matt, George, and the rest of our team made the process a positive experience for you. It’s great to know that everything is up and running just as it should be. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best! The Arrow Lift Team
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None
Mar 13, 2025
Complete receipt
I had to wait yo get a complete receipt for more than 2 weeks after installation
Response from Arrow LiftMar 17, 2025
We apologize for the miscommunication that led to your receipt not being sent to you. We are following up with our team to ensure this mistake does not happen again. Please feel free to reach out if you need any support. We hope we can impress you with our service in the future. Best regards, The Arrow Lift Team
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Pam S.
Mar 13, 2025
The installer was great he called prior…
The installer was great he called prior to his arrival then on time went right to work and did an excellent job. Very friendly and I enjoyed talking with him. Afterwards he showed us his to use the stairlift very well knowledgeable of the product
Response from Arrow LiftMar 13, 2025
Thank you, Pam! It's great to hear that your installer was prompt, professional, and took the time to ensure you felt comfortable using your stairlift. We’re glad you enjoyed working with him and appreciate you sharing your experience! Best, The Arrow Lift Team
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Mike
Mar 13, 2025
We purchased 2 Stannah chairlifts
We purchased 2 Stannah chairlifts Quality is excellent. Installation was completed in 1 day
Response from Arrow LiftMar 13, 2025
Thank you, Mike! We're glad to hear you're happy with the quality of your Stannah chairlifts and that the installation was completed efficiently. We appreciate your trust in us and hope your lifts make a great difference in your home! Warmly, The Arrow Lift Team
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Janice
Mar 12, 2025
Knowledgeable
Knowledgeable, pleasant to work with and prompt.
Response from Arrow LiftMar 13, 2025
Thank you, Janice! We're glad to hear that our team met your expectations. It was a pleasure working with you, and we appreciate your kind words! Best, The Arrow Lift Team
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Rhonda
Mar 12, 2025
The whole company has been a pleasure…
The whole company has been a pleasure to work with!
Response from Arrow LiftMar 12, 2025
Thank you, Rhonda! We're so glad to hear that working with our team has been a positive experience. If you ever need anything in the future, please don't hesitate to reach out! Warmly, The Arrow Lift Team
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Candace
Mar 11, 2025
Excellent information and work at all stages
The sales description, material, and promises matched the actually installed product. The sales person, Ryan Werner, was responsive to requests for: electrician's inquiries, scheduling speed, and final warranty information. Installer, Charles, was careful, also informative, and a pleasure to work with.
Response from Arrow LiftMar 11, 2025
Thank you, Candace! We're so glad to hear that your experience with Ryan and Charles met your expectations and that everything from the sales process to installation aligned with what was promised. It’s great to know that Ryan was responsive to all your inquiries and that Charles provided careful and informative installation. We appreciate your kind words and are grateful for the opportunity to assist you! Best, The Arrow Lift Team
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Carol
Mar 7, 2025
Very thoughtful and helpful sales and…
Very thoughtful and helpful sales and installation staff.
Response from Arrow LiftMar 10, 2025
Thank you, Carol! We're glad to hear that our sales and installation team provided thoughtful and helpful service. If you ever have any questions or need assistance, don't hesitate to reach out. We appreciate your kind words! Warmly, The Arrow Lift Team
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