Wish fees were lower and potential returns were higher.
Response from ArrivedNov 1, 2025
Thanks for your feedback — we hear you! We’re always working to improve fee efficiency and maximize returns for our investors. While some fees go toward sourcing and managing high-quality properties, we’re actively exploring ways to reduce costs — including new properties with reduced or waived management fees. Your input helps guide these improvements, so we truly appreciate you sharing.
HI
Happy I.
The site is extremely easy to use
The site is extremely easy to use. They let you know when new properties are available ahead of time so you have time to think whether the investment is right for you. Everything is pretty transparent and you just wait for the dividends to roll in each month. Super happy with the investments I’ve made so far!!!
BO
Boris
Everything is great 👍
The communication 👏
SU
Susan
It is an easy process
It is an easy process, I don't have to worry about tenants and the upkeep of the properties.
JO
John
Quick purchase- app provides…
Quick purchase- app provides transparency. I love this model and am hopeful for the future!
PH
Philip
Great progress on additional features
Great progress on additional features, investment products, website, etc…great communication.
DE
Dez
Horrible scam company
Once Arrived get your capital, you won't get it back, kiss your money goodbye. After promising a market to buy and sell seemingly liquid shares for over three years (in order to lure investors in), they finally made a secondary market to sell shares, but good luck finding buyers! Basically, your capital will be locked up for an unstated, indeterminate time period: it could be 5 years, or 200 years, until God knows whenever the property is sold. Customer service is comprised solely of a chatbot that responds the next day with scripted answers, no phone number to talk to a live person, not even an email address. The returns are pathetic, you would get a better return putting your money in an interest bearing checking account. This was a rip off scam company from the jump, they should be reported to th FTC and sued for misleading investors.
Response from ArrivedOct 31, 2025
Hi Dez,
Thanks for sharing your feedback — we’re sorry to hear that your experience hasn’t met your expectations. Since launching our secondary trading platform, thousands of investors have actively bought and sold shares, representing several million dollars in property value exchanged. If you’ve had trouble selling, you might consider adjusting your asking price to be more competitive with current market demand. That said, we’ve seen healthy trading activity and pricing stability overall. As of August, over 70% of properties on the platform were trading within ±10% of their Arrived valuation, and many shares were selling at or above that value.
We appreciate your candid input and are always working to improve investor experience and liquidity options.
JC
Javier C.
Easy to use and understand the app...
I like how easy to understand the platform is and easy view information, well explained details on the properties...