John W.
Great product!!!
Great product!!!
Response from Aroma RetailDec 14, 2020
Thank you so much for your support and business!
Have you been to a resort where you loved the smell and wished you could make your place smell like that?World-Class Resorts have a Unique Fragrance in their Lobbies, Casinos, and other Public Areas. We provide solutions for your home using the fragrances from these resorts.
Aroma Retail (aromaretail.com) has 731 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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John W.
Great product!!!
Response from Aroma RetailDec 14, 2020
Thank you so much for your support and business!
Meg E.
I finally purchased the home unit, I was just using their oils in a regular diffuser. Honestly I don’t think it’s worth the cost. Maybe the professional unit is better since it can go into your hvac. The machine is too loud and there aren’t enough programming options. Programming isn’t easy either, I ended up just unplugging the machine. I like the scent better out of the diffuser even though it uses water and creates a visible mist. That being said their scents are the best hands down. I have tried many other companies and they were all flat, linear, and just generic almost cheap smelling. Aromaretail scents have nuances to each scent and they’re all distinctive in a good way. Everybody asks where my scents come from and they’re all ordering from aromaretail now as well. So I know they weren’t just being polite when they asked, the fragrances are really special and people pick up on that.
Response from Aroma RetailOct 29, 2020
H Meg, Thank you for your feedback! We are happy you are enjoying our fragrances, but sorry you are not pleased with the machine. We would love to help troubleshoot the installation, if you have a few minutes. Contact us directly, so we can help clarify some of the issues you bring up. We are also hoping that you have consulted the user guide received with the machine (included here electronically for your convenience), which gives answers to some of your concerns. https://aromaretail.com/wp-content/uploads/2018/06/HU101-UserGuide-051119_compressed.pdf I also recommend our instructional video on youtube, to help alleviate some of the challenges you encountered https://www.youtube.com/watch?v=Af_UGmC18Ag However, we would be very glad to talk to you anytime during 9:30am-4:30pm PST. Call us at 702-780-7370
Matthias R.
The fragrance it not so strong like expected.
Response from Aroma RetailOct 23, 2020
Thank you for your honest review! Our reed diffusers are not our strongest product, they are really meant for extremely small areas such as a powder room or on a desk! Feel free to email us anytime for stronger scent recommendations! [email protected]
Marilyn
I love this product. The only reason I gave it 4 stars and not 5 was because I thought the programming was confusing.
Response from Aroma RetailOct 20, 2020
Thank you for the honest review!! If you have questions about programming feel free to call our office anytime and we will talk you through the set up :)
crystal N.
ordered a scent that resembles Mandalay Bay and it was spot on. I will be ordering more.
Response from Aroma RetailSep 15, 2020
Thank you for the review! We appreciate your business :)
dianne
Quick service, the fragrance was good. The travel size diffuser was not as great.
Response from Aroma RetailSep 15, 2020
Hi Dianne! Thank you for the honest review! The travel diffuser is our newest scent machine and it is meant for small spaces! Let us know if you have any questions about it!
george N.
Second time using them. So far no issues but my only comment is the samples are a bit pricey, I wish they would credit you if you follow through with a purchase.
Response from Aroma RetailSep 9, 2020
Hi George! Thank you for the feedback! You can email us anytime at [email protected] and we can get you hooked up with free samples!!
Timothy J.
I like the product overall very much, however.... The few things that I would improve would be the as follows...Blue holder has come apart from pull plug ring part at the bottom on a few of these. Replacement holders were sent free, so not a major thing, but messy. Speaking of messy, not the best way to fasten the refill to the plug in part, prone to leaking, albeit slightly. Maybe a battery operated version could be developed to lose the unappealing and unsightly cord. Lastly, the wall mounting clip...awkward...if you ever have a need to remove can be a pain on an uneven wall. Customer service was great and very helpful in assistance.
Response from Aroma RetailAug 11, 2020
Hi Timothy!! Thank you for the feedback on the Home Unit 101, we definitely appreciate your input and will consider the improvements. Thanks again for your business and we are so happy you are enjoying our product!!!!